Cetaphil Cleanser and Redness: What Users Say

• sue...
• Taken for less than 1 month
• February 2, 2019

For Dry Skin "I bought this product because it was on my dermatologist's list of non-comedogenic cleansers she approved of. I used it, and I felt this weird burning sensation, and afterwards, my skin itched. I thought it was just because I was using a new cleanser. Every day, I would notice my skin texture was getting rougher than before. I thought it was my prescribed medicine. On the fifth day, my face broke out in hives and redness, and it itched so bad, and it began to peel off at my chin. I then knew it was the cleanser because my medicine I'd been using a month prior never had side effects on my skin like this. Luckily, I caught it in less than a week and not months."

• Anonymous
• Taken for 6 months to 1 year
• April 20, 2022

For Dry Skin "Recently, after months of having no problems with the Cetaphil Gentle Sensitive Skin Cleanser, my T-zone has suddenly become red and irritated. This happened two days ago. It stings slightly and feels warm for a while, but the entire redness and the sensation go away like it never happened, though I suspect that getting off of Accutane has something to do with it. I threw it away just now, though, and I’m never using this again because I don’t want to find out what happens when it gets worse. I don’t think something meant for sensitive skin is supposed to make the skin even more sensitive."

• Bar...
• Taken for less than 1 month
• February 26, 2019

"After visits to 2 different dermatologists to treat burning, red, and swollen face, I was put on prednisone and told to use only Vaseline on my face. After 3 weeks, with no symptoms, I used a Cetaphil cleansing cloth 2 nights in a row, and the burning and redness returned."