Accessibility statement

Web accessibility is essential for disabled people and useful for everyone in a variety of situations. This accessibility statement applies to the www.drugs.com website.

About the accessibility of this website

At a minimum, this website aims to:

• Meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
• Work on the most common browsers, platforms and devices, and with assistive technologies.

This means you should be able to:

• Understand the text and find information you need.
• Change colors, contrast levels and fonts using browser or device settings.
• Zoom in up to 400% without text spilling off the screen or having to scroll horizontally at small resolutions.
• Navigate the website using just a keyboard, switch, or speech recognition software.
• Navigate the website using a screen reader – including the most recent versions of JAWS, NVDA and VoiceOver.

Browsers

You can use www.drugs.com with the recent versions of these browsers:

• Google Chrome
• Microsoft Edge
• Firefox
• Safari

This site is not compatible with older browsers, such as:

• Internet Explorer 10 and 11
• Old versions of internet browsers

How accessible this website is

Parts of this website are not fully accessible, for example:

• Some tables do not have row or column headers.
• Some information in tables cannot be reached with a keyboard.
• Some documents have poor color contrast.
• Some heading elements are not consistent.
• Some images do not have image descriptions.
• Some pages are not written in plain English.
• Some images used to convey information have poor color contrast.
• Some documents are in PDF format and are not accessible.

Conformance status

While there are no absolute barriers to access for disabled people using our website, we know a little more work is required.

Improving www.drugs.com is our ongoing commitment. We’re continually making updates so it meets WCAG 2.1 at Level AA where possible. You can download our latest Accessibility Conformance Report (OpenACR), which outlines our conformance to WCAG 2.1 Level AA.

Current accessibility issues

We know parts of this website are not fully accessible. We are working to fix content which does not meet the Web Content Accessibility Guidelines.

• Font size is set in pixels: This may prevent user preferences from changing the default text size, reducing readability for users with visual impairments.

What we’re doing to improve the accessibility of this website

We have work planned to address the current accessibility barriers. We’ll continue to review this site for accessibility to discover how we’re doing and where we can improve.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.