Skip to Content

Privacy Policy

For the purposes of this privacy policy, the terms "We", "Us", "Our" and "" refer to Our web site The terms "You" “Your” and "end-user" refer to You as a user of this web site. This privacy policy applies to owned and operated by Drugsite Trust, doing business as This privacy policy describes how Drugsite Trust collects and uses the personal information You provide on Our web site: It also describes the choices available to You regarding Our use of Your personally identifiable information (PII) and how You can access and update this information and what information may be shared with third party service providers.


If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

Click here for Our Mobile Application Privacy Policy.

Contact Details:

Drugsite Trust
25 Apollo Drive, suite A
Auckland 0632
New Zealand
Telephone: +64 9 476 8500
By e-mail: Privacy email address does not collect personally identifiable information about You when You visit Our web site unless otherwise stated or unless You choose to provide this information to Us (such as through registration or on information submission forms).

We may collect and store in log files certain information automatically. This information is not shared with anyone beyond Our third party analytics provider and authorized web site support staff, except when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena), and will be used only as a source of anonymous statistical information. This information may include:

  • Internet Protocol (IP) address of the domain or the proxy provided by Your Internet Service Provider (ISP).
  • Date and time the IP accessed Our site.
  • Pages viewed (recorded by the text and graphics files that compose that page).
  • Web address of the web site.
  • Browser version and operating system. is the sole owner of the information collected on the web site. We may use aggregate statistics to help Us make Our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site’s technical design specifications and identifying system performance or problem areas. We may combine this automatically collected log information with other information We collect about You. We do this to improve services We offer You, to improve marketing, analytics, or site functionality.

This web site contains links to other web sites that are not owned or controlled by Us. Please be aware that We are not responsible for the privacy practices of such other web sites.

We encourage You to be aware when You leave Our web site and to read the privacy policies of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this web site.

Third Party Service Providers

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. These services may include:

  • Providing customer service.
  • Fulfilling subscription services.
  • Fulfilling orders and delivering packages.
  • Conducting research and analysis.
  • Sending marketing communications.
  • Conducting research and analysis.
  • Providing cloud computing infrastructure.

Tracking Technologies and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with third parties to either display advertising on Our Web site or to manage Our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about Your activities on this site and other sites in order to provide You advertising based upon Your browsing activities and interests. If You wish to not have this information used for the purpose of serving You interest-based ads, You may opt-out by clicking here. Please note this does not opt You out of being served ads. You will continue to receive generic ads.

Personally Identifiable Information (PII)

Form Submission

You may choose to provide Us with personally identifiable information, by sending email with questions or comments or by filling out an online form and submitting it to Us through Our web site. We may use this information to;

  • gather the requested information
  • respond to Your message
  • follow-up as appropriate
  • conduct statistical research does not create individual profiles with the information You provide. If information is collected, it will be used solely in connection with, or for such other purposes as are described at the point of collection. We will share Your personally identifiable information with third parties only in the ways that are described in this privacy policy. will not share any personally identifiable information unless specifically agreed to by You, or;

  • in certain situations, may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • when required by law enforcement investigation (such as to comply with a judicial proceeding, court order, subpoena or bankruptcy proceedings).
  • when We believe in good faith that disclosure is necessary to protect Our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request.
  • in exceptional cases such as in response to threats of physical harm to You or others.
  • to conduct research where personally identifiable information will be de-identified, analyzed and compared at an aggregate level for statistical purposes.
  • if is involved in a merger, acquisition, or sale of all or a portion of its assets, You will be notified via email and/or a prominent notice on Our Web site of any change in ownership or uses of Your personally identifiable information, as well as any choices You may have regarding Your personally identifiable information.

However, email and online forms are not secure against interception and senders cannot expect guaranteed privacy.


In order to use some areas of this web site, You must first complete the registration form. During registration You are required to provide information such as Your name, age, email address, preferred username, password and preferred subscriptions. You should be aware that Your chosen username will be publicly visible on the web site. We will only use Your information to contact You about the services on Our web site in which You have expressed interest. You also have the option to provide demographic information to Us; we encourage You to submit this information so We can provide You a more personalized experience on Our web site.

To store any medication list, You will need to create a account. You control who can access or edit Your medication list. Your account will not be accessible to anyone else except for authorized web site support staff or when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena).

Community Interaction

If You choose to participate in any community oriented parts of the web site, such as a forum, bulletin board, blog, chatroom, Q&A, reviews or comments section, You should be aware that any personally identifiable information You choose to submit can be read, collected, used by others and may appear in search engines. We are not responsible for the personally identifiable information You choose to submit. also reserves the right to terminate the accounts of visitors who use these services in a manner inconsistent with Our Terms of Use.

Public Profile

Any profile You create will be publicly accessible unless otherwise indicated. If you choose to add personal details about yourself or any other person, this information will be publicly accessible. You may change the privacy settings of Your profile(s) through Your account portal or within a app.

Social Media

Our Web site includes social media features, such as the Facebook like button and widgets, such as a share button or interactive mini-programs that run on Our site. These features may collect Your IP address, which page You are visiting on Our web site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on Our web site. Your interactions with these features are governed by the privacy policy of the company providing it.

Opting Out

We provide You the opportunity to ’opt-out’ of having personally identifiable information used for certain purposes, when We ask for this information. For example, if You set up an account but do not wish to receive any additional marketing material from Us, You can indicate Your preference during signup. If You no longer wish to receive Our newsletters, You may opt-out of receiving them by following the instructions included in each newsletter or by signing into Your account or by emailing us.

For advertising opt-out options please click here.


To request the removal of publicly displayed personally identifiable information published on the web site, You may contact Us through Our support system. In order for Us to consider Your request, You are required to include links to any page(s) where You believe any such personally identifiable information exists. For each instance, You must also provide clear instructions describing the exact position/location of the personally identifiable information on any page and how it relates to You.

Updating and Closing Your Account

Upon request will provide you with information about whether we hold any of your personal information. If Your personally identifiable information changes, or if You no longer desire Our service, You may update, delete, or deactivate Your information by signing into Your account. We will respond to Your request within a reasonable timeframe.

You may update or close/delete Your account at any time. When a member is signed in, a prominent link is provided to comprehensive account settings including options to permanently delete their account and to opt in or out of email newsletters. Deleting Your account will also remove any personally identifiable information connected with this account.

Collection and Use of 3rd Party Personally identifiable information

You may also provide personally identifiable information about other people, such as their name and email address. This information is only used for the sole purpose of completing Your request or for whatever reason it may have been provided. This information may be stored in log files. To request removal please contact Customer Support.

Email Disclosure

If You subscribe to receive email, We will only send messages to notify You about the services on Our site in which You have expressed interest. These emails may contain an occasional sponsor message. Email messages sent to You will always contain at least one clearly visible link to unsubscribe.

Other Personal Information

You may also provide personal information which is not directly identifiable, such as the phrase entered during a search or when creating a medication list.


When You search on, We share Your search phrase with third party partners in order to provide relevant search results, advertisements and to provide Us with aggregate analytics which We use to improve site functionality.

Medication Lists

When You build a medication list on, We do not share any personal information with third party partners except for the purpose of collecting and reporting aggregate drug usage statistics, drug interaction data and drug treatment combinations.

Security follows generally accepted industry standards to protect the personally identifiable information submitted to Us, both during transmission and once We receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect all personally identifiable information, We cannot guarantee its absolute security. We use SSL (Secure Socket Layer) technology to protect Your sensitive information (if any) on Our site. If You have any questions about security on Our web site, You can send an email using Our contact form.

Data Retention

We will retain Your information for as long as reasonably useful to provide You services. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Our web site URLs (web page addresses) may or may not contain words related to content within the web page. We may share URLs You visit with third party service providers in order to provide relevant advertising and to provide Us with aggregate analytics which We use to improve site functionality.

Changes to the Privacy Policy

If We decide to change our privacy policy, we will post those changes to this privacy policy and provide notifications on the homepage, and other places we deem appropriate so that You are aware of what information We collect, how We use it, and under what circumstances, if any, We disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If We make material changes to this policy, We will notify You here, or by email, or by means of a notice on Our homepage prior to the change becoming effective.

Reviewed: February 11th, 2018

Historical changes can be viewed here.