Effective date: November 1st, 2022
Drugsite Trust ("us", "we", or "our") operates the Drugs.com mobile applications (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Cookies are small pieces of data stored on a User’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which, and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
Personal Information (or Personal Data)
Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual or data subject, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Characteristics of protected classifications under California or US federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Sensitive Personal Data
Sensitive Personal Data means information consisting of racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health ("Health Data"), or data concerning a natural person's sex life or sexual orientation.
Usage Data means data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
Based on your consent, we collect several different types of information for various purposes to provide and improve our Service to you. In particular, we have collected Identifiers, Personal Data, Protected Classifications, and Internet Activity, within the last twelve months. All Personal Data we use, disclose, or sell is collected directly from you.
You may opt to withdraw your consent for future processing of your Personal Data at any time, without affecting the lawfulness of processing before its withdrawal.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information only if you have opted-in. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
In order to use some areas of this web site, you must first complete the registration form. During registration you are required to provide information such as your name, age, email address, preferred username, password and preferred subscriptions. You should be aware that your chosen username will be publicly visible on the Drugs.com web site.
To store a medication list, you will need to create a Drugs.com account. You control who can access or edit your medication list. Your account will not be accessible to anyone, excepting authorised web site support staff or Service Providers. Service Providers have access to Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
If you choose to create a public profile and add Personal Data about yourself (or any other person), this information will be publicly accessible. If you wish to request removal of your information from our directory, you can contact us via our contact details at the bottom of this page.
If you choose to participate in any community oriented parts of our web site, such as a forum, blog, chat room, Q&A, reviews or comments, you should be aware that any Personal Data you choose to submit is public and can be read, collected, used by others and may appear in search engines. To request removal of your Personal Data from our blog or community forum, contact us via our contact details at the bottom of this page. In some cases, we may not be able to remove your Personal Data, in which case we will let you know if we are unable to do so and why.
Sensitive Personal Data
To the extent that information we collect is health data or other sensitive personal data, we ask for your explicit consent to process the data. You can use our contact form to withdraw your consent at any time.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, search terms, page content, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
Drugsite Trust uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To analyse information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Third Party Data Sharing
We only share Personal Data, Sensitive Personal Data, Usage Data or Tracking & Cookies Data with third party partners for the purpose of contextualizing and personalizing advertisements (on our domain and others), collecting and reporting aggregate drug usage statistics, analysing website traffic and user behavior, helping with anti-fraud, quality, and security efforts, or when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena).
In the preceding twelve months, we have disclosed and/or shared Identifiers, and Internet Activity with advertising networks, and data analytics providers for the purpose of contextualizing and personalizing advertisements.
Retention of Data
Drugsite Trust will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States of America and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States of America and/or New Zealand and process it there.
For the transfer of Personal Data to the United States these controls include technical measures, such as encryption, and legal tools such as European Commission pre-approved Standard Contractual Clauses, and Data Processing Agreements. Therefore, such transfers comply with the Article 46 of the GDPR Regulation.
New Zealand has been recognised by the European Commission as providing an adequate level of data protection and, therefore, such transfers comply with Article 45 of the GDPR Regulation.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Drugsite Trust may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), including to meet national security or law enforcement requirements.
Drugsite Trust may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Drugsite Trust
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us. We follow generally accepted standards to protect the Personal Data submitted to us, both during transmission and once it is received but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Drugsite Trust aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us via our contact details at the bottom of this page to make the required changes.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
- To request disclosure of what Personal Data we collect, use, disclose, or sell
You have the right to data portability for the information you provide to Drugsite Trust. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
You have the right to opt out of the sale of your Personal Data.
You have the right to not be discriminated upon exercising the rights listed on this document.
If you (or your authorized agent) wish to submit a request, be informed of what Personal Data we hold about you, or if you want it to be removed from our systems, please contact us via our contact details at the bottom of this page.
Once your identity has been verified we will evaluate your request and, if it is a valid request, we will collect and process the relevant information and will reply without undue delay. If for any reason your identity can not be verified, or if the request is deemed invalid, you will be informed of the reason and will have an opportunity to rectify the request. You will also be informed of any delays in the processing of your request.
Natural persons residing in a Member State of the European Union, or in the United Kingdom, have the right to lodge a complaint with a supervisory authority.
In the interest of transparency, we collect and publish metrics on the number of requests received in the last calendar year, and the mean time to reply. Since July 1st 2020, we received:
- 0 requests for information about collected Personal Data (mean wait time of 0 days to reply)
- 0 requests for deletion of Personal Data (mean wait time of 0 days to reply)
- 0 requests for opting-out of sale of Personal Data (mean wait time of 0 days to reply)
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://www.google.com/intl/en/policies/privacy/
Third Party Advertising
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service. We use ads.txt and app-ads.txt, which are initiatives from the IAB Technology Laboratory, specifying text files we host on our web servers listing the companies authorized to advertise on our domain.
Interest Based Advertising
Third Party Advertising Networks may utilize page content or search phrases to improve the relevancy of interest-based advertising.
You may opt out of the use of interest-based advertising by visiting the following web pages:
- Google Ad Settings (https://www.google.com/ads/preferences/)
- Digital Advertising Alliance (DAA)’s self-regulatory opt-out page (https://optout.aboutads.info/) and mobile application-based "AppChoices" download page (https://youradchoices.com/appchoices)
- European Interactive Digital Advertising Alliance (EDAA)'s consumer opt-out page (https://youronlinechoices.eu)
- Network Advertising Initiative (NAI)’s self-regulatory opt-out page (https://optout.networkadvertising.org/)
- LiveRamp opt-out page (https://liveramp.com/opt_out/)
Links to other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
25 Apollo Drive, suite A
Phone (US): +1 866 791 1466