Cetaphil Cleanser and Rash: What Users Say

• Raz...
• Taken for less than 1 month
• April 5, 2021

For Dry Skin "Applied to my face daily as prescribed by my physician for now one week, and within this week, my face has been having a burning sensation and rash all over my face and neck. After carefully washing it off, the burning sensation hurts even worse. I’m finished with this product. I was prescribed this cleanser and lotion due to the mask breaking my face out on my cheeks and chin area."

• sue...
• Taken for less than 1 month
• February 2, 2019

For Dry Skin "I bought this product because it was on my dermatologist's list of non-comedogenic cleansers she approved of. I used it, and I felt this weird burning sensation, and afterwards, my skin itched. I thought it was just because I was using a new cleanser. Every day, I would notice my skin texture was getting rougher than before. I thought it was my prescribed medicine. On the fifth day, my face broke out in hives and redness, and it itched so bad, and it began to peel off at my chin. I then knew it was the cleanser because my medicine I'd been using a month prior never had side effects on my skin like this. Luckily, I caught it in less than a week and not months."

• Pat...
• March 10, 2020

For Dry Skin "Horrible experience. I applied it on my face and neck. I had one pimple, I woke up to inflamed, red, itchy skin. I got hives, and my face was so swollen. Two days later, and I'm still dealing with it. Will never use again. I only used one time."

• Ari...
• Taken for 6 months to 1 year
• September 7, 2022

For Dry Skin "I bought the gentle skin cleanser for aging dry skin and have finally realized that this is the reason my face and eyelids burn after using this product. It is anything but gentle! I would NOT recommend this cleanser at all. It has left my eyelids with a bumpy rash! Do not waste your money!"

• HLa...
• Taken for less than 1 month
• April 22, 2020

For Dry Skin "I started to use the Cetaphil cleanser around Christmas. Since then, my eyes and neck have swollen up in hives. I've been to an allergist and had to be on a massive dose of prednisone. It went away finally after 4 months of the worst burning, itching feeling I've ever had."