I went to pick up my medicine at CVS and they were suppose to give me 60 klonopin for a month?

I have Medicare AETNA / CVS Caremark. I REFUSE To use the ignorant CVS store locally. My mom was discharged from the hospital, Dr sent 3 Cardiac drugs to be picked up. When I picked them up, I checked, the specific Medications. FYI I'm a Retired Paramedic and retired to work in the hospital Pharmacy. Upon checking these medications ALL 3 Were WRONG!
I'm shocked I didn't get arrested. I went into speak with the Pharmacist on duty. Trying to stay cool. That didn't happen, she told me I don't know what I was talking about! It was quite a screaming match, with her retreating to the back room crying. I obtained her Name and License Number,. Then turned this info over to CVS headquarters. Also filed a Report with the State Licensing board. FYI I was notified 2 weeks later she was terminated and her license revoked. She had made many errors. Mess with me all you want mess with my mom, and I'm your worst life experience. I now go to an Independent Family owned Pharmacy and never have had an issue with them, in over 5 years.

somewhat different issue for me. My primary care doc writes a scrip for zolpidem (ambien),5 mg, 1 per day, 30 day issue with 3 refills. CVS fills it with 15 and label says can refill in 25 days. Now my math says that's not possible for one a day. When I inquired about this 3 months ago, they told me it's my insurance. Wrong it's not. Next it's state law. Wrong, It's not. I can't auto refill, I can't refill over phone, I have to go in, show ID, come back when filled, show ID.
My doctors office looked at this and sent them the recent scrip with specific instructions, No 15 pill - 25 day stipulation.. They still won't fill it and I'm going to run out now. I need different prescription insurance that doesn't force me to CVS Caremark.

Don't let this go... cause it will happen again and again maybe not to you but others, I use to work at CVS, if you don't want to call main number call store and ask for district or regional managers phone number, they have it and should give it to you, it's your right, second the personal you spoke to is wrong and needs to be fired for speaking to you like that, third they take counts of there pills, they know how many pills they have on there shelfs, they call do an audit on the pills you were short, to see if they are over on there bottle plus they can look at the cameras to see if they have an employee there stealing pills, please don't let this go take it to the top, if you need help im there, just ask

I use name brand Klonopin. It has a K in the middle with holes around it. I counted mine in the parking lot and was short. I went back in and he put them back in the counter and it counted 60 again so he counted by hand and it was wrong. The machine wasn't counting them right because of the shape.

I take Concerta and it is a highly controlled substance. I take 2 pills a day and 15 days after getting my 60 day supply I'm out of medicine and they say they did an inventory count and have no extra pills. Now my husband and I can't go to work because I need constant supervision when off my meds.

This exact same thing happened to me! Twice now they refilled my levothyroxine with 30 pills instead of 90. I assumed it was some insurance thing and didn't think about it. Until now that I only have 5 pills left and my next refill isn't due until late July.
So I called my CVS and the pharmacist was entirely laissez-faire about it. 'Oh yeah well, we might have shorted you, so go ahead and bring in the bottle and we'll give you more'
How unprofessional is this!!! I wonder how often they do this, it's crazy irresponsible!

I had a prescription of cod-Tylenol 3. 60 of them. I went in 2 times and received 14 tablets each time. That's 28, they then told me my prescription of 60 was exhausted . they lie about it. I think they try to play Dr. They know I only received 28. They get evasive when I ask about it. Something rotten at cvs

Yes, it has happened to me also. I’m curious to know which CVS you used. I had 9 pills less and very coincidentally (being sarcastic here), it was the same line of medication. I made a big deal at the pharmacy counter and all that he said to me was “I’m sorry, I made a note here and this will never happen to you again!”
I was really upset, but nothing to do. Now, every time I get my prescriptions there, I always ask for a counting tray.
We are powerless, it seems. No consumer protection at all! I have also suspected poor drug manipulation in the same pharmacy. I am still checking online for how or where to take my pills to verify if the components of the drug were correctly manipulated or used. It just doesn’t seem as effective.
Does anybody know where the consumer can go to make sure the ingredients/components of a drug was correctly manipulated?

Hi My name is Sharon. I have had this happen 2 times now . I was shorted 8 this last time. Time before I really can't remember but this is 2xs to many now. I am thinking of going back to my old pharmacy. Never had a problem at The Medicine Shoppe. Hope this helps you.

Lakelover; Yes there is a running inventory of narcotics like Clonazepam the Pharmacy can get in trouble from the DEA if we are short or over. With all the new regulations and these are counted 2 or 3 times before given out and many places it is done by 2 different people. If you still have problems or call that Pharmacy again and ask if there Inventory came out but call on a weekday and as for the Pharmacist in charge and only talk to that one if you can't get anywhere call your doctors office. Then from now on no matter where you count them on the counter or ask one of the Pharmacist to count them in front of you. good luck

I also just picked up a script for Klonopin at CVS, came home and counted my pills only to find I was shorted. Called pharmacy and they said that is not possible. On to the corporate headquarters! This is not the first time, but it will be the last.

They owe you the other 30 pills. Since c2 are counted exactly due to dea reasons. They should count the drug in question. Their bottle should be over 30 pills. Your 30 pills. Thus proving your case.

I was shorted 30 Xanax by Walgreens. This has never happened to me before. I've been with Walgreens for 10 plus years. I am prescribed 90 pills a month. So when I opened the bottle I could tell right away 90 pills couldn't possibly be in the bottle I went into panic mode. I debated on calling the pharmacy. Yet I figured it was for the best. The pharmacist was extremely nice and said let her check a few things. She phoned me back and said yes we made a mistake. I'm so very sorry. I picked up the other pills. So they fixed it no problem.