When I got home they only gave me 30 pills. I called the pharmacy & they said sorry but it is my mistake and I should have counted them before I left the pharmacy. I never count my medicine before I leave, I always trusted that it was right. Has this happen to anyone else. I'm so upset. There is nothing I can do about it. I paid $30.00 dollars for my medicine and they didn't give me the full 60 my Doctor prescribed. They gave me 30. This is suppose to last me for a month.
I went to pick up my medicine at CVS and they were suppose to give me 60 klonopin for a month?
Question posted by smoovechic on 21 June 2012
Last updated on 1 August 2021 by Dobbygirl22
Don't let this go... cause it will happen again and again maybe not to you but others, I use to work at CVS, if you don't want to call main number call store and ask for district or regional managers phone number, they have it and should give it to you, it's your right, second the personal you spoke to is wrong and needs to be fired for speaking to you like that, third they take counts of there pills, they know how many pills they have on there shelfs, they call do an audit on the pills you were short, to see if they are over on there bottle plus they can look at the cameras to see if they have an employee there stealing pills, please don't let this go take it to the top, if you need help im there, just ask
I use name brand Klonopin. It has a K in the middle with holes around it. I counted mine in the parking lot and was short. I went back in and he put them back in the counter and it counted 60 again so he counted by hand and it was wrong. The machine wasn't counting them right because of the shape.
I take Concerta and it is a highly controlled substance. I take 2 pills a day and 15 days after getting my 60 day supply I'm out of medicine and they say they did an inventory count and have no extra pills. Now my husband and I can't go to work because I need constant supervision when off my meds.
This exact same thing happened to me! Twice now they refilled my levothyroxine with 30 pills instead of 90. I assumed it was some insurance thing and didn't think about it. Until now that I only have 5 pills left and my next refill isn't due until late July.
So I called my CVS and the pharmacist was entirely laissez-faire about it. 'Oh yeah well, we might have shorted you, so go ahead and bring in the bottle and we'll give you more'
How unprofessional is this!!! I wonder how often they do this, it's crazy irresponsible!
I had a prescription of cod-Tylenol 3. 60 of them. I went in 2 times and received 14 tablets each time. That's 28, they then told me my prescription of 60 was exhausted . they lie about it. I think they try to play Dr. They know I only received 28. They get evasive when I ask about it. Something rotten at cvs
Yes, it has happened to me also. I’m curious to know which CVS you used. I had 9 pills less and very coincidentally (being sarcastic here), it was the same line of medication. I made a big deal at the pharmacy counter and all that he said to me was “I’m sorry, I made a note here and this will never happen to you again!”
I was really upset, but nothing to do. Now, every time I get my prescriptions there, I always ask for a counting tray.
We are powerless, it seems. No consumer protection at all! I have also suspected poor drug manipulation in the same pharmacy. I am still checking online for how or where to take my pills to verify if the components of the drug were correctly manipulated or used. It just doesn’t seem as effective.
Does anybody know where the consumer can go to make sure the ingredients/components of a drug was correctly manipulated?
CVS is full of it!! They do indeed make mistakes! I agree you first need to file a report, then you need to demand to see the footage when they filled it! I got shorted 8 Norcos after oral surgery and they pulled that with me too, that they didn't make mistakes like that. Well the actual pharmacist went back and reviewed the footage that evening, saw that there were 8 that were not added to my bottle and he corrected it. So yes definitely go in and demand to see the footage, they have it, don't let them say they don't, and they will change their tune when they see you are telling the truth!! I know it's so frustrating!! Call the cops about it if they try to refuse showing any footage, because they will show it for sure if the police show up and they know you mean business.
Plus if they shorted you like that, it needs to be corrected and the pharmacist should be thankful to do so, otherwise the DEA will start flagging them especially if this is happening alot! That is cause for them to all lose their license to practice medicine!! Plus the footage will show if it was someone just distracted making a mistake (which there is still no excuse for) and of course it will show whoever it was responsible for this, and show if it was just a momentary lapse of judgement or if this is something that person is doing to steal from patients who need their medications, regardless CVS needs to know so it can be handled!
Hi My name is Sharon. I have had this happen 2 times now . I was shorted 8 this last time. Time before I really can't remember but this is 2xs to many now. I am thinking of going back to my old pharmacy. Never had a problem at The Medicine Shoppe. Hope this helps you.
Lakelover; Yes there is a running inventory of narcotics like Clonazepam the Pharmacy can get in trouble from the DEA if we are short or over. With all the new regulations and these are counted 2 or 3 times before given out and many places it is done by 2 different people. If you still have problems or call that Pharmacy again and ask if there Inventory came out but call on a weekday and as for the Pharmacist in charge and only talk to that one if you can't get anywhere call your doctors office. Then from now on no matter where you count them on the counter or ask one of the Pharmacist to count them in front of you. good luck
I also just picked up a script for Klonopin at CVS, came home and counted my pills only to find I was shorted. Called pharmacy and they said that is not possible. On to the corporate headquarters! This is not the first time, but it will be the last.
They owe you the other 30 pills. Since c2 are counted exactly due to dea reasons. They should count the drug in question. Their bottle should be over 30 pills. Your 30 pills. Thus proving your case.
I was shorted 30 Xanax by Walgreens. This has never happened to me before. I've been with Walgreens for 10 plus years. I am prescribed 90 pills a month. So when I opened the bottle I could tell right away 90 pills couldn't possibly be in the bottle I went into panic mode. I debated on calling the pharmacy. Yet I figured it was for the best. The pharmacist was extremely nice and said let her check a few things. She phoned me back and said yes we made a mistake. I'm so very sorry. I picked up the other pills. So they fixed it no problem.
I know these responses were some time ago, but I want to share my CVS experiences, twice now within 1 month first my tramadol for my neck was suppose to be 90 count and was only 30 and said 30 on the bottle I didn't catch it until I got home and said hmm this isn't right went back next day after work and asked to see the paper scripted I had given them and sure enough they realized they screwed up they shorted me 60 pills keep in mind I kepted the bottle that said 30 then they gave me the other with 60, fast forward 3 weeks later to my anxiety medicine lorazepam they give me my 30 pills and the bottle said 0 refills no no I looked at the script before I gave it to them it had 5 refills after the initial this was my renewal.
I caught this before leaving parking lot, walked back in asked to look at paper script again didn't have to this time immediately they knew they screwed up yet again and these same 2 that had screwed up the tramadol were the same 2 working this go around the girl got posses that this mistake was caught as if mad at me for catching it. This is fishy
I understand your frustrations, I am in the same boat, got my xanax yesterday, my script is for 30 pills a month, they gave me 20, I tried to yell and do everything in my power to get the 10 that they took or miscounted, could someone help please?
I used CVS in Stoneham Ma. for about 15 yrs.about 5 yrs. ago I got a script. for vicodin /I kept running out before its time and just couldn't figure out what was going on. I finally decided to count them (missing 10)
I really had no idea how long this had been going on. I called them and spoke with the same person who filled my script (I think his name was Adam?) He said sorry and replaced them. Next mnth. same guy filled it and I was missing 5/ this time he said he would have to call my doc. before he could replace them but I had already told my doc. the prior mnth. so she OKed the missing 5. I spoke to the manager and told her I waited for this script and she also told me that they would check the footage (never got back) When I went to get my other scripts next mnth. the same guy was there he basically told me to go somewhere else because I wanted to have my script, counted. I also spoke with someone who said they would put this in my file. Next mnth.
nobody counted them? I was embarrassed to ask someone to count them/ short 5. I decided to go to another CVS near my moms house and all was good for awhile (the count was always correct) so I let my guard down and stopped counting but
last mnth. I ran out??? and this mnth. a new face and I am running out again. I am very careful with my pills and put them out every night so I am 100% aware of what I am taking. I do notice one thing that stands out/ when they are being honest the count is usually circled +initialed when its not I am always suspicious. When I asked why all controlled substance scripts are not required to be initialed by who
filled it especially when you have to provide so much proof just to get the prescription/ I was told some do and some don't but not required.(makes no sense to me) I guess the only way to protect yourself is to insist on them counting in front of you (embarrassing I know/ but I feel like you have to protect yourself because the consumer is a good target it this case and the drug stores know it! Good luck and thank you for sharing.
- Klonopin uses and safety info
- Klonopin information for Healthcare Professionals (includes dosage details)
- Side effects of Klonopin (detailed)
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