... that stopped propelling far before the canisters were empty. My pharmacy referred me to the lab that made them, and the lab said that they had a "lot of complaints recently" and had Teva's number at his fingertips... Upon calling Teva, I ended up with a recording requiring me to leave a message for a return call. Still waiting. It could be very dangerous to be out - say, riding my bike in the mountains and get caught in a rain - and have my inhaler decide not to work even though it is STILL FULL. My question: why doesn't anyone post information on defective drugs (or defective batches) to make this easier for the consumers to get replacements?
I have received three defective canisters of ProAir HFA?
Question posted by erinm8 on 30 July 2009
Last updated on 30 August 2021 by Gecheek
At one point I couldn’t even get my canister out to clean it. It’s ridiculous to pay this much for an inhaler and not have it work when I need it most. I can’t afford my advair inhaler so I need my rescue inhaler a lot more. My pharmacy gave me the number to call and they were rude but they just replaced my inhaler with another defective one and told me they won’t do that anymore.
with the recent weather issues in Mississippi, it is not uncommon to have no electricity at times... like today... no immediate warm water available...
Same issue here... at times when having an asthma incident, may not have hot water available... walking, grocery shopping etc... when this last one failed,, was so terribly stressed trying to hurry up and put it in warm water in my home... my heart is still pounding~
Why is it that only Proair canisters need this? Have used many other inhalers also in canisters over many years--they never had this issue. I pay a lot for proair and have tossed out very many-barely having got even one decent puff out of each.
When in an asthma attack coughing and wheezing its hard to find any energy let alone take on the added task to clean out their canisters then have them dry.This is defective design at its worst-the insurance companies shoudl de-register these people.It doesnt matter if the drug works, if they've a rotten delivery mechanism it's useless. It's not even something new. Older canisters have worked for years.
it's high time they pull the existing rubbish off and redesign or go off the market -as wella s fork over at least a 50$ credit to those whove suffered thru this for years.
I know it has been awhile and you probably have the answer, but here goes. I use ProAir also. What happens is the little spout where the medicine comes out gets clogged. Just take and canister out of the inhaler case, run warm water through the case several times until the little hole is clean, let dry completely and replace the canister. Can't tell you how many I threw out because I thought they were no good. These instructions are on the paper that comes in the box with the inhaler, but who reads that... not me...
You should also consider reporting this to the FDA. They take manufacturing complaints very seriously especially when it involved safety concerns.
Teva really needs to know about this. Your canisters may have come from a defective batch - in which case there will need to be a recall.
You can email them using the form at https://www.tevausa.com/contact-us/ if you are having no luck calling 888 TEVA USA (888.838.2872).
If they dont call you back OR the pharmacist does nothing to rectify this matter and it sure is a serious matter as we know a life could be at stake. Contact your local newspaper OR televison station. They are always glad to do reports on stuff like this especially if nothing has been done and lives are at stake. PS... when u contact them.. Make sure u have copies of it. Write them a letter and copy it. If they do call you back record the call. same thing with you calling them. im dead serious about contacting the newspaper or News station. these drug companies are making millions and if they are neglecting faulty drug Issues The public needs to know about it, before a life is lost! Take care hun and if possible have your Dr give you a different medicine from a different company.
- ProAir HFA uses and safety info
- ProAir HFA information for Healthcare Professionals (includes dosage details)
- Side effects of ProAir HFA (detailed)
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