I've tried 6 times to use the product but can't get the drops to come out. After talking to the Walgreen's technician, I learned that hundreds of other people have experienced the same problem. I think it's a crime for a drug company to charge so much money for a product and then not take care to design an efficient and effective applicator. Shame on Azasite!
Can I be reimbursed for my $80 bottle of Azasite - the drops won't flow from the tiny bottle?
Question posted by lgreenwald on 18 July 2011
Last updated on 13 February 2012 by gblewitt
Answers
gblewitt
14 Feb 2012
Your bottle may be defective. You can call the Merck National Service Center at 800-444-2080, then press 5 to get a real person. I did this and got a replacement bottle. The way it *should* work, is to shake the bottle once upside down before you unscrew the top. Then there should be a drop waiting to come out.
Oregon49
7 Sep 2011
I don't know about reimbursement, but I have learned two tricks about getting drops out of the bottle. First, store on side or upside down. Second, flick the bottle with index finger to get the liquid to flow (it's like slime). I hope this helps.
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Further information
- Azasite uses and safety info
- Azasite prescribing info & package insert (for Health Professionals)
- Side effects of Azasite (detailed)
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