please call 877-782-6966 and report your bad strips! They said they have not had enough reports on lot M10GW103 to fix the problem. If you're getting bad strips, check the back of the strip package for the lot number. Chances are, it's this same number. Even if it's a different lot, it needs to be reported. We pay too much to get bad quality strips. So, if you do please report it so they will improve the quality of this expensive medication. Oh, and please do not let your pharmacist try to tell you the cracks are perforations made for breaking and they're supposed to be that way. And that they're supposed to fall apart... because they,re not!
I just had a lengthy conversation over the phone with a Reckitt Benckiser rep, and I would encourage you all to call them as well. She told me that they get complaints of cracked and crumbling films regularly and they are trying to identify the problem at the manufacturing level. She also acknowledged that when a Suboxone film strip is cracked, the chemistry of the embedded buprenorphine/naloxone mixture is compromised... Meaning that if you open a packet and have a film that sticks to the inside of the packet, is cracked, or is rigid and crumbly, the chemical composition of the film has also been altered.
We need to keep track of the lot numbers printed on the packet if it contains a defective film. I just got 90 films (8mg/2mg) and ALL of them are cracked in half.
Over the past few months I have received these defective films from both CVS and Wal-Mart pharmacies. The Reckitt representative told me to take the defective units back to the pharmacy and they would replace them with new ones, which I promptly did, only to find the NEW ONES were all cracked in pieces as well! Unfortunately I did not write down the lot number of the previous defective films I have received.
Since I do not have medical insurance nor do I qualify for their assistance program, I am paying around $700 per month for this defective product, and I can feel the difference. The cracked films always make me feel nauseated and they make me sweat like crazy. The normal films never did this.
We really need to pull together here and please post the lot number on the packet here to this forum if you open a Suboxone film and find it to be rigid, cracked, in pieces, or firmly stuck to the inside of the packet.
I am more concerned about the chemistry of the medication being defective than the physical integrity of the film itself! I am taking this issue very seriously because my sobriety and health are a matter of life and death, I am thankful for Suboxone, never had to deal with this when it was in tablet form, and this medication is just waaaayyyy too expensive to accept anything less than a chemically pure and consistently stable product!
A concerned Suboxone patient
just switch over to the generic. its called buprenorphine, and, in my opinion, it tastes alot better while melting under your tongue.its also one/third of the price. if u would like to talk ,feel free. ive been on subs<buprenorphine> for almost a year, so maybe i could give you some pointers. then again , you might be way more experienced with this whole thing than i am,ttyl. mike.
My sub film strips have been like this for over 6 months now, every time i get them. I told the pharmacy, they, of course, thought I was trying to scam them, told my doctor, he said just deal with it, all goes to the same place anyway. I say it is a very big pain in the but, I have been dealing with it, but it would be nice if they didn't crumble into pieces when I opened package!
I am having the same problems and I called yesterday. they said they were aware of the problem and are currently working on it. she took my info and said i could take it to the pharmacy and get them replaced with no problems. she took note of the the lot # and expiration date. she said i could go ahead and open all the films and take the brittle ones back to the pharmacy. she then asked me which pharmacy i used. excellent customer service!
I have been on both tabs and films before. currently my insurance will only pay for the films , this just recently went through. the past 2 prescriptions of them have ALL been cracked, broken into 3 pieces upon opening, they are lighter in color than the past ones i have used and really thin. I get withdrawls from using these!!! It is absurd! I called the number above and the lady was rather on the pissy side and basically said that there's nothing i can do. I have tried taking them back to my pharmacy to exchange what was left and they told me i couldn't do that. yet everyone i talk to says federally they are supposed to if they aren't open or whatnot... I don't know. Im fucking frustrated that i do know. I went on this medication because i wanted to get better, i was tired of being sick and tired! Guess what, doesn't matter because that is how i still feel!! (obviously not like a full withdrawl would be but still not fun side effects) Sorry to piss and moan, but i had to vent somewhere to someone who would understand. Thank you.
Omg.. So I'm not crazy?? I been on subs for 2 years, recently got switched from tabs to film. My film when I opened it was cut quarter of the film, the whole entire box was like that.. It happened twice now.. I thought I was crazy.. I noticed the film was not lasting like it should, I felt like I didn't take my dose. This company needs to fix this problem it's bad enough they took me off the tabs..
- Suboxone Information for Consumers
- Suboxone Information for Healthcare Professionals (includes dosage details)
- Side Effects of Suboxone (detailed)
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