Humalog Pen - Is anyone having trouble with the mechanics of the Humalog Kwik pen?
Question posted by beanie52 on 13 June 2011
Last updated on 8 November 2020 by boogie1963
I had a new pen the dial did not click when dialed and the plunger would not go in or even budge. I took another from the box, same thing. After the third pen I had insulin. It was a Sunday night and I am so glad I had pens on hand. What would happen if it were my last new pen and would not inject. I called the company and am sending the pens back for review. It is a very expensive proposition when one fails. HAVE YOU HAD A PROBLEM?
This has happened to me twice in the last 60 days. I ended up in the hospital for 3 days because high sugar over 400 because my insulin pens would not work. First time CVS replaced them second time they said there is nothing they can do. They advised me to contact the manufacturer who is in Denmark. I had over 75.000 hospital bill and other Doctor visits and paid a $200 deductible for box of 5 insulin pens that are defective. Then another 5.
8 Nov 2020
If you want to get something done, send letters to the Food & Drug Administration. Maybe if we all start sending letters they will do something about it.
Food and Drug Administration 10903 New Hampshire Ave Silver Spring, MD 20993
8 Nov 2020
These pens are very cheaply made. I set it to 5 and it doesn't start dispensing until it gets to 3 so I have to add 2 more units to get five. This results in a large amount of insulin left over in the pen. I used to use the Novolog until the insurance I have no longer covered it and I had to switch to the Humalog. That pen gives you an accurate dose. You would think that the doctors would put some pressure on the manufacturer (Lilly) to fix this problem with their pens
28 June 2020
There are too many patients that have had this recurring problem. Fortunately for me, my Humalog Pen was replaced with a generic of it called, Aspart Flex pen. I no longer have all the problems I use to for many months with Humalog. Ask your doctor to prescribe Humalog with Aspart Flex pen. You will be glad you did.
28 June 2020
I’ve been having trouble with Mike Humalog Pen I dial it up and I have to turn it to push it into my stomach it won’t click or dial it down itself and I know my love American doing it Tom I got like six or seven every 10 cans it is still on there probably fiveDon’t work
16 April 2020
I am having the same problem with Humalog Pens. Often the plunger gets stuck and although the pen may be full, there is no way to dispense the insulin which is inside the pen. This is a very expensive loss, as my insurance company makes no allowance for this. Usually, a pen is defective only now and then, but three in a row were defective today. HELP! What can I do; do you have suggestions?
5 April 2020
I was looking tonight at this post.. although this was long ago. I am holding 5 of those Humalog pens and not oone of them is working.. no clicking.. and I have tried different needles. What gives? This is not the first time.. but, becoming more regular.. TOO expensive to be so irregular in the mechanic of this.. Where do you send them back to?
24 Sep 2019
Pharmacy told me to keep pens in fridge. Pen is good at room temp for 30 days. Every time I have a Kwik Pen that stops working, I put back in fridge. I recently took all the ones that stopped working out of the fridge and put a new needle on it and prepped with 2 units and it worked! Some had been in there a week, others longer. Now I can't say if they will continue to work when I need to use one of these pens. I will update with results when I do starting using one that started working again. Pharmacy told me to contact company but after reading all of these posts I know that it will be a waste of time. Surely it can't be user error!
24 Aug 2019
Same for me. There months ago I called Lily about it. The person on the phone told me to take the needle off, put a new one on and dial in 2 units. Then I was told to put the pen over a garbage can and upside down use the plunger. I did as told, and the plunger worked. I was then told to attach another new needle to it. It worked, but it was a problem more and more with each box. My blood sugars have been out of control because I'm not careful each time in checking the plunger. Medicare has decided not to help with Lily Humalog Kwik pen after this last box. I will be using NovoLog FlexPen instead. Never have used them, but I'm sure it's got to be better than Humalog pens.
20 Feb 2019
My husband was using Novolog which has a much better delivery system but Anthem quit paying for it and said he had to switch to Humalog. The drug is the same —Anthem cut a better deal with Lilly to save money — because the Novolog pen is much higher quality. There are numerous complains but Lilly seems unwilling to do anything about it.
18 Dec 2018
I all so am having problems with the pins out of 3 I have used 2 have stopped working changed the needle so its not that company needs to stop saying its the person fault and fix the problem and replacing what we are losing from reading here it is happening alot
15 Nov 2018
I am having the same problem with my NovoLog FlexPen. I've never had this problem before.
6 Nov 2018
I have been using this about 5 years. Never had a problem so far, today it did not work. I dialed to the set value without clicking sound, depressed, but it did not inject. Tried to call the lilly and waited about 15 min, still 9 people ahead of me, so I quitted. I paid about $80 a pen and I used only one thirds of it. What a waste of money!
15 Sep 2018
Problems with bruising. with this new style. Of the. Kwik pen anyone else having. This issue.
5 Aug 2018
I have been using these pens since they cam into production never had a problem. Until today. The pen will move as expected but will not depress. And since I don't have extra pens (or money) laying around I have reverted to using a normal syringe and cutting the units in half since the syringe is for U100