Ask the pharmacist about your prescription. How it was written? Sometimes, the doctor will put the name brand on the prescription and the pharmacist will fill it with the generic brand. The prescription usually has on there that generic can be used.
When I wanted brand name medication because I had problems with side effects from the generic medication, my insurance company told me I had to get the doctor to write the prescription to say "brand name only".
The pharmacist will dispense what the doctor writes on the prescription. If you don't want generic ask your doctor to write Effexor on the prescription. If he writes venlafaxine then the pharmacist will dispense the generic usually.
It is the doctor you need to ask. Make sure he writes Effexor on prescription.
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