Patient Bill Of Rights

WHAT YOU SHOULD KNOW:

  • The patient bill of rights and responsibilities is a guide to make sure every patient gets good quality health care. It contains rules for you or your caregiver that should be followed when you are getting health care and treatment. It also lists things you may do for your health and how you may relate with your caregiver and other patients.

  • Your rights are things you may do and get as a patient towards the goal of good quality health care. Your rights include knowing important health information, choosing health care plans freely, getting emergency services, and choosing your treatments. Your rights include being treated equal to other people, and with respect. Your rights also include privacy of health information, and a fast and fair review of any complaints. Your responsibilities are what you can do to help manage your health and well-bring. This includes working with your caregiver to make good decisions about your health. You must understand and follow the rules in your health care plan. Knowing your rights and responsibilities will help assure that you get good quality health care, and can help you manage your health and well-being.

INSTRUCTIONS:

Patient rights:

Your rights are things you may do and get as a patient towards the goal of good quality health care. Your rights as a patient are as follows:

  • Know important health information: You have the right to know and fully understand information about your health care plan and caregivers. You will be told about plan rules, and conditions covered by your plan. You will be told about your caregiver, how long he has been working, and what his specialty area is. If you speak another language or do not understand something, tell caregivers, and they will help you.

  • Choose health care plans: You have the right to choose health care plans and caregivers that are best for you. You may also choose which health care plan best covers tests and treatments for a condition. You may also ask the cost of the health care plan and how you may pay.

  • Get emergency treatment: You have the right to get emergency health care when and where you need it. You may seek and get help if you have an injury or disease that puts you in danger. You may also seek and get help if you have any condition that you think may get worse if care is not given quickly.

  • Be treated with respect and not be discriminated against: You have the right to be treated with respect by all caregivers. You must not be treated in a different way because of your skin color, race, or other things.

  • Make health care choices:

    • You have the right to understand everything about your health, condition, and the treatments available. This includes knowing about tests and treatments, and what may happen if you are treated or not. Your caregiver will explain each treatment and it's risks, benefits, and cost. He will answer questions you may have, and you may then freely choose the treatment that you think is best. You may also choose to refuse treatment. If you are physically unable to make choices, your caregiver may ask your family for help.

    • Your caregiver may tell you about advance directives, which are directions that you give your family in case something happens to you. This may include information about what treatments you would like to have done to you. You may want to decide on advanced directives together with your family. To make these decisions, you may need to ask your caregiver for more information about your condition and treatments.

  • Make complaints: You have the right to a fair, fast, and careful review of complaints you have. Complaints may be against your health care provider, caregivers, or health care facilities and their staff.

  • Privacy of health information: You have the right to talk to your caregiver privately and have your health care information kept secret. Anything you talk about will just be between you, your caregiver, and anyone you may want to listen. No information will be given to other people except in certain cases, such as when there is danger to your safety or the safety of others. In this case, information can be given to select people, such as the police. You have the right to see and get a copy of your own medical records. You can also tell caregivers if you think your records are wrong.

Patient responsibilities:

You and your caregiver share the goal of managing your health and well-being. The following are ways that you can help reach this goal:

  • Have healthy habits such as exercising, not smoking, and eating a healthy diet. Teach your family about healthy habits and work with them to take care of their health. Take care not to spread disease to others.

  • Follow the treatment plan given by your caregiver. Ask your caregiver questions about your condition, treatment, or care.

  • Remember that medicines may have unwanted side effects and that there may be risks with procedures and treatments.

  • Carefully read and understand your health care plan. Know the rules about getting tests and treatments for certain conditions. This will help save time when you see caregivers. Pay for your health care correctly and in a timely manner.

  • Show respect for other patients and caregivers. Understand and care about other people that are ill. Follow your caregivers advice. Follow the rules when you enter a health care building. Report unusual activities to people who can help.

© 2014 Truven Health Analytics Inc. Information is for End User's use only and may not be sold, redistributed or otherwise used for commercial purposes. All illustrations and images included in CareNotes® are the copyrighted property of A.D.A.M., Inc. or Truven Health Analytics.

The above information is an educational aid only. It is not intended as medical advice for individual conditions or treatments. Talk to your doctor, nurse or pharmacist before following any medical regimen to see if it is safe and effective for you.

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