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Active substance(s): LIDOCAINE / ZINC OXIDE

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Information for the user

Haemorrhoid Ointment
(Lidocaine, Zinc Oxide)
Read all of this leaflet carefully because it contains important information for you.
This medicine is available without prescription to treat minor conditions. However, you still
need to use it carefully to get the best results from it.
• Keep this leaflet, you may need to read it again
• Ask your pharmacist if you need more information or advice
• You must see a doctor if your symptoms do not go away within 14 days

What this medicine is for
This medicine contains two ingredients – Lidocaine, which is a local anaesthetic to reduce
pain, and an astringent, Zinc Oxide, which helps relieve pain, soothe and protect sore skin.
The medicine can be used to relieve internal and external haemorrhoids (also known as
piles), and to relieve itching and irritation around the anus.
Internal haemorrhoids appear inside the lower section of the bowel (rectum). External
haemorrhoids appear outside the opening of the bowel (anus).

Before you use this medicine
This medicine can be used by adults and children aged 12 years and over. However, some
people should not use this medicine or should seek the advice of their pharmacist or doctor

X Do not use:
• If you are allergic to any of the ingredients (see “What is in this medicine”)

! Talk to your pharmacist or doctor:
• If you are pregnant
You can use this medicine if you are breastfeeding.

Other important information
When you have haemorrhoids you should try to avoid getting constipation as it can make the
symptoms worse. If you need more advice about how to avoid constipation talk to your

9 How to use this medicine
Check the tube seal is not broken before first use. If it is, do not use the ointment.
Pierce tube seal with end of cap. Wash your hands thoroughly before and after using the
ointment. Apply only to the rectal and anal area.

Directions for use
For internal haemorrhoids: The product comes with an applicator for applying the
ointment inside the bowel.
• Remove the cap of the tube
• Screw the nozzle onto the end of the tube
• Squeeze a small amount of ointment through the nozzle and rub it round the outside of the

• Insert the nozzle into the anal opening and gently squeeze a small amount of ointment inside
the bowel (this is easier to do if you bend forward)
• After use remove the nozzle and replace the cap on the tube
• Wash the nozzle thoroughly with hot soapy water, rinse and dry
• Follow the instructions in the table on the back of the leaflet
For external haemorrhoids: Wet some cotton wool with warm water and gently clean the
sore area. Carefully dry with fresh cotton wool and then apply the ointment.
Follow the instructions in the table on the back of the leaflet.
Adults and children
of 12 years and over

What for

How much to use and how often
A small amount, morning and night and after
each bowel movement. Repeat when you
need to.

Adults and children
of 12 years and over


1 inch of ointment (2.5 cm), morning and
night and after each bowel movement.
Repeat when you need to.

Adults and children
of 12 years and over

Anal itching

Apply a small amount to the anal area when
you need to.

Do not use on children under 12 years, unless your doctor tells you to.
Do not use more than the amount recommended above.
If symptoms do not go away within 14 days talk to your doctor.
If you use too much or if anyone accidentally swallows some of the medicine: Talk to a

Possible side effects
Most people will not have problems, but some may get some of these:
! If you get any of these serious side effects, stop using the ointment and see a doctor:
• Skin rash, red or itchy skin (signs of allergic reaction)
This other effect is less serious. If it bothers you talk to a pharmacist:
• Diarrhoea
If any side effect becomes severe, or you notice any side effect not listed here, please
tell your pharmacist or doctor.

How to store this medicine
Keep this medicine in a safe place out of the sight and reach of children, preferably in a
locked cupboard.
Use by the date on the end flap of the carton or tube edge.

What is in this medicine
The ointment contains Lidocaine 0.6% w/w, Zinc Oxide 6.6% w/w, which are the active
As well as the active ingredients, the ointment also contains yellow soft paraffin, light liquid
paraffin, colloidal anhydrous silica.
The pack contains 25 g or 55 g of white ointment. The pack also contains a white plastic
applicator which is used for treating internal haemorrhoids.

Who makes this medicine
Manufactured by the Marketing Authorisation holder The Boots Company PLC Nottingham
Leaflet prepared March 2011
If you would like any further information about this medicine, please contact The Boots
Company PLC Nottingham NG2 3AA

Other formats
To request a copy of this leaflet in Braille, large print or audio please call, free of charge:

0800 198 5000 (UK only)
Please be ready to give the following information:
Product name: Boots Haemorrhoid Ointment
Reference number: 00014/0448
This is a service provided by the Royal National Institute of Blind People.
Component code

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Source: Medicines and Healthcare Products Regulatory Agency

Disclaimer: Every effort has been made to ensure that the information provided here is accurate, up-to-date and complete, but no guarantee is made to that effect. Drug information contained herein may be time sensitive. This information has been compiled for use by healthcare practitioners and consumers in the United States. The absence of a warning for a given drug or combination thereof in no way should be construed to indicate that the drug or combination is safe, effective or appropriate for any given patient. If you have questions about the substances you are taking, check with your doctor, nurse or pharmacist.