Step 4: Read and complete the decision guide to learn more about your symptoms.
Based on your answers, some of the most likely causes of your shoulder pain are
a viral infection (as with the severe aches and pains during the flu)
rheumatoid arthritis (especially if there is swelling in multiple joints) or a related type of arthritis
tendonitis, including rotator cuff disease (though this would not explain pain in joints other than the shoulders)
Over-the-counter pain medicines, rest and ice may be helpful, but if symptoms persist, it is important that you see a physician to evaluate these symptoms.