Skip to Content

Child Abuse Hotline Volume Up During Pandemic

TUESDAY, May 4, 2021 -- Calls and text messages to a child abuse hotline increased in the early days of the COVID-19 pandemic, according to a research letter published online May 3 in JAMA Pediatrics.

Robin Ortiz, M.D., from University of Pennsylvania in Philadelphia, and colleagues used restricted-access data from Childhelp to assess the volume of calls and texts to a national child abuse hotline during the pandemic compared to the prior year.

The researchers found that from March to May in 2019 and 2020 combined, Childhelp received 35,480 call and text inquiries, mostly from female individuals (74.63 percent) and adults (≥18 years, 92.97 percent). The vast majority of callers were adults (96 percent), while most texters were younger (<18 years). In 2020, there was a 13.75 percent increase in the total number of inquiries versus 2019. There was also a shift in caller type during the pandemic, with a decrease in calls from school reporters (teachers, school personnel, and daycare personnel), a smaller decrease from non-school-based mandated reporters (child protective services workers, counselors, foster care providers, health care workers, and authorities), and an increase in calls from neighbors or landlords, relatives, and friends.

"Our findings suggest that text-based access to hotlines or agencies may be an effective strategy while exposure to mandated reporters, particularly school personnel, remains limited," the authors write.

Abstract/Full Text (subscription or payment may be required)

© 2021 HealthDay. All rights reserved.

Read this next

New Heart Failure Diagnosed in Hospitalized COVID-19 Patients

FRIDAY, May 14, 2021 -- Patients hospitalized with COVID-19 may be at risk for developing new heart failure, according to a research letter published in the May 4 issue of the...

CDC: COVID-19 Vaccine Can Be Given Along With Other Shots

THURSDAY, May 13, 2021 -- The U.S. Centers for Disease Control and Prevention said Wednesday that COVID-19 vaccines can be given along with other childhood shots, CNN reported...

CDC: Fully Vaccinated Can Shed Masks in Most Outdoor, Indoor Settings

THURSDAY, May 13, 2021 -- Fully vaccinated Americans can now skip face masks and social distancing in most indoor or outdoor settings, the U.S. Centers for Disease Control and...

More News Resources

Subscribe to our Newsletter

Whatever your topic of interest, subscribe to our newsletters to get the best of Drugs.com in your inbox.