Skip to Content

Root Cause Analysis and CAPA using 8-D Problem Solving Method 2017

Start Date:
Thursday, 24 August, 2017
End Date:
Friday, 25 August, 2017 4:30pm
Dermatology, Gastroenterology, Pain Management, Endocrinology, Emergency Medicine, Critical Care, Family Practice, Physical Medicine

Course "Root Cause Analysis and CAPA using 8-D Problem Solving Method" has been pre-approved by RAPS as eligible for up to 12 credits towards a participant's RAC recertification upon full completion. Overview: Errors and defects are a problem in virtually every industry. The goal of defect-free/error-free product or service delivery is the aim of every company. However, in order to eliminate defects or errors permanently, you must use a disciplined approach in order to ensure that the problem does not recur.

One of the most widely-used tools is the 8 Disciplines (8D) methodology. 8D requires you to identify and fix the problem immediately (put a bandaid on it) while identifying the Root Cause(s), and take steps to address the problem in the short term as well as in the long term (permanent fix).In this interactive workshop, you'll learn how to apply the many tools used to identify possible causes, determine (with data) which is the true root cause (or causes, as there may be some compounding of problems occurring), and how to fix them - permanently.8D is used by a wide variety of industries - from service to design, manufacturing, and fulfillment. 8D has been used by sales forces, development teams, hourly personnel, and C suite effectively, and is a technique that is easily mastered.One of the biggest detractors to using the 8D technique is that it does not always address the issue fully.

However, after studying the reasons behind this weakness, I've developed an additional emphasis to minimize risk and maximize success using the 8D framework. This is the only course that teaches this additional emphasis, and I developed this methodology when I was hired by Motorola to eliminate returns for a particular defect (after previous efforts had seen the defect return). I've been teaching this "magic bullet" method ever since.The course is highly interactive and will require all participants to work through examples in class, allowing you to learn experientially as well as through lecture.

Class notes are provided so you can concentrate on what we're talking about vs. taking copious notes.In this two-day workshop seminar, you'll learn how broad-based this technique is, how it can be easily adapted for a wide variety of industries, and how to participate in, and lead, an 8D team. Learning Objectives: Upon completing this course participants should be able to:Explain what 8D is and how it is appliedUnderstand where 8D is used in the PDCA cycleApply various tools and techniques to describe the problem more accuratelyUnderstand what is a Root Cause of a problem, vs. what is a symptom of the problemUnderstand which types and severity of problems should initiate a formal Root Cause Analysis (RCA)Utilize a Risk Based approach to identifying Root Cause AnalysisApply RCA to Context of the Organization and Risk AnalysisEvaluate effectiveness of proposed Corrective Actions in addressing the Root CauseApply various tools to RCA and 8DUnderstand the difference between short-term/interim solutions and long-term/permanent solutions.Participate in an 8D teamApply various quality tools to determine long-term solutionsLead an 8D team successfullyHow this fits into the Corrective and Preventive Action (CAPA) programDetermine when to stop collecting data/evidence of effectivenessHow to use 8D when answering Supplier Corrective Action Requests (SCARs)Apply this to your own organization effectively.

Who Will Benefit: This course is designed for anyone who is participates in addressing Supplier Corrective Actions, internal corrective action programs, or who is tasked for eliminating or minimizing defects as part of a Continual Improvement (CI) program. This includes those that have Quality, Environmental, or Occupational Health/Safety Management Systems responsibilities for making general improvements in their organization's performance, as well as the specialists in various areas who are the subject matter experts.

A partial list of personnel who will benefit from the course:Senior managersQuality professionalsEnvironmental professionalsOccupational Health/Safety (OHS) professionalsRegulatory professionalsProduction supervisors and managersManufacturing engineersProduction engineersDesign engineersProcess ownersSupplier engineersCustomer engineersQuality, environmental, and OHS auditorsQMS, EMS, and OHS Management Representatives Agenda: Day 1 Schedule Lecture 1: Brief Background and HistoryWhat is 8DWho uses 8D / applications in various industriesLecture 2: The 8 Disciplines (8D) OverviewReview of each stepLearn the common tools to use at each step includingIs / Is not technique5 whysPareto DiagramFault Tree AnalysisValue Stream Mapping / Process Flow chartsPaynter ChartFishbone (Ishikawa / Cause and Effect) DiagramLecture 3: Introduction to Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA)Defining the what is, and what is not, RCADiscussion on what constitutes a good CAPALecture 4: Why good Root Cause Analysis is key to good 8D / CAPALecture 5: Hands-on Exercises - Tools Day 2 Schedule Lecture 1: Refresher/review of Day One - Key ConceptsLecture 2: Hands-on Workshop - problem-solving tools (group exercise)Review exerciseDefine / apply which tools are best at each stepDerive the best solution(s) to the problemLecture 3: Hands-on Workshop - 8-D Problem Solving tool (group exercise)Work on exercise in teamsGather data as neededDetermine which tools to apply whenPropose optimum solution based on information at handLecture 4: Common Mistakes and how to Design around themSolutions don't "stick"Solution did not solve problem permanentlyData collection until "the end of time"No buy-in from users or managementLecture 5: Applying 8D to various problemsDefect eliminationCustomer satisfaction improvementInternal defects / rework eliminationLecture 6: QuestionsLecture 7: Summary SpeakerDan O'LearyMary McDonald Mary F.

McDonald is a process quality specialist with over 25 years' experience in large industries and small enterprises. Her experience allows her to design unique solutions to difficult problems, synthesizing tools from Lean, engineering, quality, environmental, and health/safety disciplines.Ms. McDonald is currently the CEO/CTO of the McDonald Consulting Group (McDCG) in Austin, TX. McDCG is a recognized leader in providing process improvement consulting to a wide variety of customers in the healthcare, high technology, service, automotive, aerospace, semiconductor, and manufacturing disciplines.

Her clients include Bayer, EDS, the FAA (Federal Aviation Administration), Huawei/HiSilicon, IBM, Motorola/Freescale, the University of Texas, Texas A&M University, and many others.She holds a Master's in Industrial Administration degree from Union College, Schenectady, NY, and a Bachelor's in Environmental Engineering degree from Worcester Polytechnic Institute, Worcester, MA. An author of several academic pieces, she is the recipient of many industry awards.

She also holds numerous professional society memberships and is well-known in these circles. Location: Minneapolis, MN Date: August 24th & 25th, 2017 and Time: 8:30 AM to 4:30 PMVenue: Embassy Suites by Hilton Minneapolis Airport 7901 34th Ave South, Bloomington, MN 55425 USA Price: Register now and save $200. (Early Bird)Price: $1,295.00 (Seminar Fee for One Delegate)Until July 10, Early Bird Price: $1,295.00 From july 11 to August 15, Regular Price: $1,495.00Register for 5 attendees Price: $3,885.00 $6,475.00 You Save: $2,590.00 (40%)* Sponsorship Program benefits for "Quality Assurance Auditing for FDA Regulated Industry" seminar At this seminar, world-renowned FDA Regulated Industry subject matter experts interact with CXO's of various designations.

Executives who carry vast experience about FDA Regulated Industry and Experts get down to discussing industry-related best practices, regulatory updates, changes in technologies, and much more relating to FDA Regulated Industry. As a sponsor of these seminars, you get the opportunity to have your product and company reach out to C-Level executives in FDA Regulatory-related industries and become known among these elite executives and subject matter experts.

Apart from being seen prominently at these globally held seminars, you also get talked about frequently in our correspondences with our experts and these participants. For More Information- Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin-top:0in;mso-para-margin-right:0in;mso-para-margin-bottom:10.0pt;mso-para-margin-left:0in;line-height:115%;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;}


Embassy Suites by Hilton Minneapolis Airport 7901 34th Ave South,
55425 USA

Organizer Details

Conference organized by NetZealous DBA as GlobalCompliancePanel

NetZealous LLC-globalcompliancepanel, 161 Mission Falls Lane, Suite 216, Fremont,CA94539, USA
Event Manager

Medical conference data provided by Meetings4Docs | Report a problem

Upcoming Related Conferences

Aug 24

Medical CBT for Anxiety: Ten-Minute Techniques for Real Doctors (South Pacific cruise, 2019) 13 - 27 April m/s Paul Gauguin Papeete, Tahiti French Polynesia
Listed in: Family Practice