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Sapient Delivers New Online Multilingual Resource to Support Thousands of Families Affected by Rare Congenital Syndrome

“Ask the Doctor” Now Supports 19 Languages Across 15 Countries, Reaching Four Times More Families Than Previous English-Only Version

BOSTON--(BUSINESS WIRE)--Jul 15, 2009 - Sapient (NASDAQ: SAPE) today announced that it has designed and delivered a Web-based multilingual solution to support the efforts of CdLS World, an international federation of non-profit organizations committed to assisting those affected by Cornelia de Lange Syndrome (CdLS), a rare congenital disorder. While there is as yet no cure for CdLS, information and access to early therapeutic interventions and therapies is the key to helping children with CdLS reach their full potential. Sapient's Ask the Doctor – which can be accessed at or through local CdLS country websites – brings a vast online resource of up-to-date, relevant medical information to families and medical professionals around the world.

Previously, CdLS World maintained a version of Ask the Doctor that was available only in English. As a result, many families and practitioners were unable to benefit from this important resource. Sapient redesigned Ask the Doctor as a collaborative multilingual content management system that supports 19 languages across 15 countries and allows CdLS World to add content and languages as needed. The company provided the entire design and implementation of the new Ask the Doctor to CdLS World on a pro bono basis.

“More people in more countries want to participate in and contribute to CdLS World. Sapient has made our vision of providing access to answers to every possible question related to CdLS a reality. In addition to supporting multiple languages and regional medical protocols, the new solution filters questions more efficiently to a global advisory of physicians and specialists – tapping into a larger store of information while also reducing the time it takes for people to get meaningful answers,” said Ula Mugler, Chair of the CdLS World Federation. “We're incredibly excited about the new resource and grateful to the Sapient team for understanding our dream and unlocking this immense treasure of information.”

Because CdLS is a very rare syndrome and medical data is scarce, every new piece of research is extremely valuable. The new multilingual Ask the Doctor not only brings this important resource to thousands more people, it also allows non-English speaking doctors and specialists to contribute to the database with critical new findings and information.

To create a solution that would accommodate multiple languages and provide CdLS World with greater self-service publishing tools, Sapient redesigned Ask the Doctor using XWiki, an Open Source Wiki framework. As a result, CdLS World can create new documents and add new language capabilities without requiring support from technical staff, as well as access new features which are being developed by the Open Source community.

“In designing and building this solution for CdLS World, we saw an opportunity to apply Sapient's unique blend of world-class marketing, design and technology skills to solve a problem that would ultimately empower many, many children to achieve their potential,” said Ujjwal Deb, the Sapient director who assembled the team to support CdLS World's vision. “Everyone at Sapient is exceptionally proud of the impact that the new Ask the Doctor is already making; and, at the end of the day, that's the reason we're all here.”

About CdLSWorld

CdLS World is an international federation of organisations and communities worldwide united by the Cornelia de Lange Syndrome. More information can be found at

About Sapient

Sapient, a global services firm, operates two groups—Sapient Interactive and Sapient Consulting—that help clients compete, evolve and grow in an increasingly complex marketplace. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.

Sapient's passion for client success—evidenced by its ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Hilton International, Janus, Sony Electronics and Verizon, rely on the company's unique approach to drive growth and market momentum. Headquartered in Boston, Sapient operates across North America, Europe and India. For more information, please visit

Sapient is a registered service mark of Sapient Corporation.

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Contact: Sapient
Gail Scibelli, +1-305-581-0095
fama PR
Jeff Drew, +1-617-758-4145


Posted: July 2009