it rejects all words in the spam box
Most Doctors Practices do not accept emails from unknown or not certified trusted sources (e.g. patients). If an attachment is involved you have almost no chance of it being received or seen as it will automatically go to spam/trash based on the file extension(s). It is designed to protect themselves from deliberate or inadvertent attacks on their computer systems from viruses, malware or keystroke loggers to gain access to private files or just malicious vandalism (from a disgruntled patient usually).
You will notice that if you look at your appointment card it will list two numbers: phone and FAX. Depending on your computer equipment you may be able to fax documents from home or maybe one of your neighbours has a fax machine as this is the only way your doctor will accept documents from 3rd party's. The only other option is regular snail mail.
Hope this explains things some. Good luck. :)
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