I had used Voltarten gel some time ago for my elbow, worked great. Recently I went to the spine doctor as I have spinal stenosis in L4 L5 of the spine. Over time, arthritis has built up and I have much inflammation. My spine doctor wrote me a script for Voltaren gel. Under the BCBS Utilization Management Criteria guidelines, Diclofenac gel (Voltaren gel) is not covered for the following conditions:
• Use only on the spine, hip, or shoulder.
I do not understand this and just wonder if any medical specialists are challenging this with such insurance companies