... twice to ask a nurse basic questions. Can I have a drink and can I talk Benadryl for the flushing. Both times the nurses read me word for word the information I received with the starter kit. Since it's not stated in the information, I was told to call my doctor. I wish I could get Tecfidera using Shared Solutions and Prime Therapeutics was always helpful and polite. They even called periodically to check to see if I had any questions. Biogen employees are rude and uncaring