Every 28 days for a thirty day supply. The extra 2 days are for insurance takes time to aprove the meds. They now only aprove it on the 30 th day. Workers comp. The problem/questions is this last appointment the schedule her next visit fo 31 days and told her "they know she can make them last". They are overbooked and gave her regular time slot away. My question is can they do that on a pain contract? They are real quick to threatrn the patient with the contract. How do you hold the doc to the contract.
Hey there, I am actually a chronic pain physician myself who got stuck with a chronic pain condition and yes, my own contract. I do tend to get treated with a bit more respect by the office staff than the regular patients, but I can tell you that the people at the front desk don't really have an idea of the exact timing of your Mom's appointment dates, nor do they care. They just make appointments all day long. You and your Mom know exactly to the day when she is going to run out and you know your window of safety. It is up to you to make sure each month that you stay within your window. Since they basically broke their contract with you by giving away your appointment when they became overbooked, I would demand that your Mom be allowed to book a month ahead. That way she is booking well within her window of safety for her 30 day supply and she won't run into losing her appointment to overbooking. If they won't let her book that far in advance, then start calling the office the moment they do let you book that day, don't wait until your Mom is at the office to make her next appointment because you risk losing your preferred appointment. HTH
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