I ordered some insulin from an online diabetes supply facility, and it's now been 11 days since my order. My shipping tracking states that it has (for whatever reason) bounced around in Florida for the past 10 days. The last time (which should have been the LAST time) we ordered from this company, they first sent us the wrong order, but then when they did send the insulin, it had 3 vials with a rubberband holding them to a long since melted luke warm 'cold pack'. Of course I'll call my vet (this is for my diabetic furbaby), but I wanted to know if anyone here knows about this??