I can't get the scale down program to work and it's driving me crazy. I'm just curious if I'm the only one.
Contrave - has anyone else had trouble trying to sign up for the scale down program?
- 4 Jun 2015 by KatyRiddle
- 11 August 2015
I have had a lot of difficulty with my scale as well. Their customer service is impossible to reach by phone. I have sent numerous emails and after several days did receive a response. They told me to move the scale to a different spot in the house or even take it to work or somewhere with better service once a week! I tried everywhere inside and outside my house with no luck. The scale works on AT&T cellular service not wifi. Although my phones have the same service and we never have a problem, for some reason the scale wouldn't work. I weighed on it every day anyway and logged my weight. It keeps it saved for 120 days. Randomly 2 days last week it sent my weight and 2 days this week. Be persistent in your support emails to them. Tell them your issue and see if yours will "randomly" start working. Good luck.
I had to be SO persistent with the Scale Down program. I managed to fill my prescription, which is supposed to trigger an email from Scaledown, but am still waiting... waiting... waiting. It was a mess trying to get the discount honored at Walmart too. What part of paying cash is so hard???
I'll try to come back and post if I ever do get my scale, though the internet service does not reach my rural home, so I may have to leave my scales at a friend's house... what a hassle.
I have the scaledown scale. It works great. It is motivating to have the chart about your weight loss. But, you can also do that on your own. How are you progressing?
- Contrave Information for Consumers
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- Side Effects of Contrave (detailed)
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