... afraid to insert the cartridge because of this. Does anyone know the impact or fix. The instructions don't say what happens if you do turn it
Nothing will happen! Just press the Grey button and remove the clear base and start over. The best way to load your cartridge is to insert it first and FIRMLY tap it into grey part w/palm of your hand. You can also put the cartridge in and turn it over so the cartridge is on the bottom and firmly tap it down on a hard surface, such as a table or kitchen counter-then simply put the clear base on until it gently clicks over the Grey button. Always give a couple of squirts into the air to clear the nozzle and make sure it is giving nice, full sprays.
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