I got the introductory Rx from my neurologist and with all the paperwork faxed in, approved, etc., I went off Botox. Three and a half months later, I'm STILL WAITING. I received the sharps container. I received the glossy instructions. No medicine. The customer service rep (after a long wait on the phone) referred me to the pharmacy (yet another long wait on hold) to find out my shipment was cancelled because I had not returned phone calls. I received no voice mail, no indication that they ever call. So, I just called again, because I expected shipment this week. A pharmacy manager was supposed to green-light shipment last week. Nobody did. It sure sees as though the customer support was NOT in place prior to FDA approval. I could end up getting the next CGRP med that was just approved. SMH.
Are you giving yourself the injections?
Search for questions
Still looking for answers? Try searching for what you seek or ask your own question.
Updated 22 Dec 2016 • 1 answer
Lexapro - Is 30mg safe for anxiety? My family doc just told me to go from 20 to 30 but 2 pharmacists
Updated 20 May 2018 • 1 answer
Updated 11 Jun 2018 • 1 answer
Updated 9 Nov 2018 • 2 answers
Posted 13 Dec 2018 • 0 answers