drugstore.com. reaches 2 million prescriptions as savings and convenience drive acceptance
BELLEVUE, WASH., June 17, 2003 -- drugstore.com, the leading online retailer of health, beauty, wellness, personal care, and pharmacy products, marked an important milestone in its business by dispensing its two millionth prescription.
"In just four short years, drugstore.com has radically changed how people obtain their prescription drugs," said Jeffrey Kimmell, vice president, pharmacy of drugstore.com, inc. "Instead of waiting in long lines, people can now simply click on www.drugstore.com and have their prescriptions delivered right to their front doors. And most importantly, budget-minded consumers can save up to 30 percent on their prescription drug costs."
The drugstore.com online pharmacy has innovated a variety of "value-added services" that make filling prescriptions easier, safer, and more convenient for seniors and other consumers, said Kimmell. Because price is always a primary consideration, drug prices are clearly posted so customers can compare prices with other sources.
In addition, the drugstore.com Web site shows consumers if they can save money by buying in a greater quantity, or by switching to a generic version of a branded drug. The drugstore.com Web site also educates customers about possible interactions between their prescriptions and other drugs, vitamins, foods, alcohol, allergies, and diseases. Customers can also sign up to be automatically notified in case of a drug recall or other important information. The drugstore.com pharmacy even has a special service that notifies customers if their brand-name prescription medication becomes available as a less-expensive generic drug.
"Two million prescriptions is a major milestone for the company. Our customers continue to validate the online pharmacy model by bringing us their new prescriptions, as well as returning to refill existing prescriptions," said Chris Pierce, senior manager, pharmacy services of drugstore.com, inc. "We believe that our high level of customer satisfaction can be attributed to our lower drug prices, superior pharmacy services, and availability of pharmacists to answer customer questions 24 hours a day, 7 days a week, all of which make the drugstore.com online pharmacy the most convenient and simple way for consumers to order prescription drugs."
Posted: June 2003
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