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ALCON -Consumer Alert: Cargo Theft of Novartis, Alcon and Falcon Products

Novartis and its Alcon Division are working with the U.S. Food and Drug Administration (FDA), industry cargo thefts organizations, and law enforcement officials to recover Novartis, Alcon, and Falcon* products that were stolen on July 18, 2011 while being delivered to a customer’s distribution center in Florida. The products stolen are listed below and represent a small portion of each product lot, which have already been distributed within the United States, Puerto Rico, and its territories. Products from the below listed lots that were delivered prior to July 18 are not affected by this event.

*Falcon is a line of generic eye care pharmaceuticals from the Sandoz Division of Novartis.

Anyone who has information regarding this incident, or has received suspicious or unsolicited offers for the specified products after the date of the theft, is encouraged to contact the U.S. Food and Drug Administration (FDA) Office of Criminal Investigations at 1-800-551-3989 or to visit the OCI Web Site (http://www.fda.gov/OCI).

Novartis, Alcon, and Falcon products are delivered in tamper-evident packaging to protect product integrity.  Novartis, Alcon, and the FDA advise physicians, retailers, and consumers to purchase product only from trusted and reliable sources and to check all products for signs of tampering or damage prior to purchase and/or use.  Do not use the product if the packaging appears to have been disturbed in any way.  Be aware that an unusually low price may be an indication that the product may have been stolen.  Stolen medicine may be harmful because it may have been stored at the wrong temperature or humidity or other improper conditions, may degrade or lose potency, become contaminated, or may have been tampered with or handled improperly while outside of the legitimate supply chain. 

All Novartis, Alcon, and Falcon products are safe and effective when used as directed and purchased from legitimate and reputable retail outlets and pharmacies.

Alcon and Falcon eye care products should only be used after consulting with a licensed eye care professional. Only a licensed eye care professional can properly diagnose and treat eye diseases and eye conditions.

Patient or customer inquiries should be directed to:

  • Novartis Consumer Health Customer Relations at 800-452-0051
  • Alcon/Falcon Customer Service at 800-862-5266

BRAND

PRODUCT

DESCRIPTION

DOSAGE

NDC#

LOT/BATCH

QUANTITY

ALCON

I-CAPS AREDS TABLETS (TIME-RELEASE)

Nutritional Supplement

120 COUNT

N/A

1CR0301

9 CASES

ALCON

I-CAPS LUTEIN & ZEAXANTHIN TABLETS

Nutritional Supplement

120 COUNT

N/A

1ER0141

20 CASES

ALCON

OPTI-FREE EXPRESS MULTI-PURPOSE DISINFECTING SOLUTION

OTC Lens Care Solution

10 OZ

N/A

183045F

34 CASES

ALCON

OPTI-FREE EXPRESS MULTI-PURPOSE DISINFECTING SOLUTION

OTC Lens Care Solution

2 OZ

N/A

192174F

25 CASES

ALCON

OPTI-FREE EXPRESS MULTI-PURPOSE DISINFECTING SOLUTION

OTC Lens Care Solution

2 x 10 OZ

N/A

179296F

1 CASE

ALCON

OPTI-FREE EXPRESS MULTI-PURPOSE DISINFECTING SOLUTION

OTC Lens Care Solution

2 x 10 OZ

N/A

187037F

10 CASES

ALCON

OPTI-FREE REPLENISH

OTC Lens Care Solution

10 OZ

N/A

177640F

70 CASES

ALCON

OPTI-FREE REPLENISH

OTC Lens Care Solution

10 OZ

N/A

184542F

42 CASES

ALCON

OPTI-FREE REPLENISH

OTC Lens Care Solution

4 OZ

N/A

187821F

24 CASES

ALCON

OPTI-FREE REPLENISH REWETTING DROPS

OTC Lens Care Solution

10ML

N/A

188050F

10 CASES

ALCON

SYSTANE 15ML +33% MORE FREE

OTC Drug

20ML

0065-0429-84

192417F

60 CASES

ALCON

SYSTANE BALANCE

OTC Drug

10ML

0065-1433-02

188132F

16 CASES

ALCON

SYSTANE NIGHTTIME

OTC Drug

3.5GM

0065-0509-35

11D13G

20 CASES

ALCON

SYSTANE ULTRA

OTC Drug

10ML

0065-1431-05

186583F

41 CASES

ALCON

SYSTANE ULTRA BONUS PAK

OTC Drug

2 x 10ML

0065-1431-41

187811F

6 CASES

ALCON

SYSTANE ULTRA UNIT DOSE

OTC Drug

24 x 0.5ML

0065-0432-01

11114A

6 CASES

ALCON

SYSTANE UNIT DOSE

OTC Drug

28 x 0.4ML

0065-0431-32

11195A

6 CASES

FALCON

ATROPINE SULFATE OPHTHALMIC SOLUTION 1%

Rx Drug

15ML

61314-303-02

182819F

48 EA.

FALCON

BRIMONIDINE TARTRATE OPHTHALMIC SOLUTION 0.15%

Rx Drug

10ML

61314-144-10

186814F

240 EA.

FALCON

BRIMONIDINE TARTRATE OPHTHALMIC SOLUTION 0.15%

Rx Drug

15ML

61314-144-15

184721F

48 EA.

FALCON

BRIMONIDINE TARTRATE OPHTHALMIC SOLUTION 0.15%

Rx Drug

5ML

61314-144-05

188857F

96 EA.

FALCON

DEXAMETHASONE SODIUM PHOSPHATE OPHTHALMIC SOLUTION 0.1%

Rx Drug

5ML

61314-294-05

188840F

48 EA.

FALCON

KETOROLAC TROMETHAMINE OPHTHALMIC SOLUTION 0.5%

Rx Drug

10ML

61314-126-10

191015F

96 EA.

FALCON

KETOROLAC TROMETHAMINE OPHTHALMIC SOLUTION 0.5%

Rx Drug

5ML

61314-126-05

191016F

384 EA.

FALCON

NEOMYCIN AND POLYMYXIN B SULFATES AND DEXAMETHASONE OPHTHALMIC OINTMENT

Rx Drug

3.5GM

61314-631-36

11D26EF

288 EA.

FALCON

NEOMYCIN AND POLYMYXIN B SULFATES AND DEXAMETHASONE OPHTHALMIC SUSPENSION

Rx Drug

5ML

61314-630-06

185157F

288 EA.

FALCON

OFLOXACIN OTIC SOLUTION

Rx Drug

5ML

61314-015-05

186980F

672 EA.

FALCON

PILOCARPINE HYDROCHLORIDE OPHTHALMIC SOLUTION 2%

Rx Drug

15ML

61314-204-15

180896F

48 EA.

FALCON

PREDNISOLONE ACETATE OPHTHALMIC SUSPENSION 1%

Rx Drug

10ML

61314-637-10

190404F

384 EA.

FALCON

PREDNISOLONE ACETATE OPHTHALMIC SUSPENSION 1%

Rx Drug

5ML

61314-637-05

190367F

1056 EA.

FALCON

SULFACETAMIDE SODIUM 10% AND PREDNISOLONE SODIUM PHOSPHATE 0.25%

Rx Drug

5ML

61314-297-05

187416F

96 EA.

FALCON

TIMOLOL MALEATE OPHTHALMIC GEL FORMING SOLUTION 0.25%

Rx Drug

5ML

61314-224-05

186839F

48 EA.

FALCON

TIMOLOL MALEATE OPHTHALMIC GEL FORMING SOLUTION 0.25%

Rx Drug

5ML

61314-224-05

190390F

288 EA.

FALCON

TIMOLOL MALEATE OPHTHALMIC SOLUTION 0.5%

Rx Drug

10ML

61314-227-10

184268F

528 EA.

FALCON

TIMOLOL MALEATE OPHTHALMIC SOLUTION 0.5%

Rx Drug

15ML

61314-227-15

188175F

240 EA.

FALCON

TOBRAMYCIN AND DEXAMETHASONE OPHTHALMIC SOLUTION

Rx Drug

10ML

61314-647-10

186824F

144 EA.

FALCON

TOBRAMYCIN AND DEXAMETHASONE OPHTHALMIC SOLUTION

Rx Drug

2.5ML

61314-647-25

187402F

144 EA.

FALCON

TOBRAMYCIN AND DEXAMETHASONE OPHTHALMIC SOLUTION

Rx Drug

5ML

61314-647-05

188186F

384 EA.

FALCON

TRIMETHOPRIM SULFATE AND POLYMYXIN B SULFATE OPHTHALMIC SOLUTION

Rx Drug

10ML

61314-628-10

190394F

528 EA.

NOVARTIS

EXCEDRIN EXTRA STRENGTH CAPLETS

OTC Drug

250 COUNT

0067-2000-07

10116785

2904 EA.

ALCON

GENTEAL SEVERE OPHTHALMIC LUBRICATING GEL

OTC Lubricating Ophthalmic Gel

10G

0078-0429

419072

7 CASES

Novartis and its Alcon Division have taken quick and appropriate actions to ensure the safety of their products and will continue to work closely with law enforcement authorities, the FDA, and distribution partners to maintain the integrity of the supply chain.

Posted: August 2011


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