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Pharmacist would not fill my Xanax prescription
  1. #1
    Tim555 is offline New Member
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    Default Pharmacist would not fill my Xanax prescription

    Not sure why... Pharmacist would not fill my prescription for .5mg of Xanax XR. I have three valid prescriptions from my Doctor and have filled only one. Is there a time limit that must be met in order for a prescription to be filled since last prescription? Is this an insurance issue. Pharmacist kept calling this drug a controlled substance and that care must be taken to control overdose.
    Has anyone had this problem before?

    Thanks in advance for your response

  2. #2
    zippysgoddess is offline Platinum Member
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    I really can't say why he wouldn't fill it, it could be a time issue, as when some prescriptions get past a certain date, they expire according to some insurance plans and you have to have a new one written. However, you do have the right to know, so I would go back to the pharmacy and demand to know their reasoning.



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  3. #3
    Jonesing is offline Member
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    There is a time limit as far as how many days the script was for. If you are prescribed 2 a day, then a supply of 60 is for one month and so forth. They will not fill it until this time is up or at close to the prescription duration. Insurance companies can also refuse to fill a script due to time, but you should be able to fill it without using insurance coverage. Hope this helps.

    Jonesing

  4. #4
    RoC1909 is offline Member
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    Quite Strange indeed.

    I do know that when I was taking 30 Norco a day and I would run out of my 300 a month prescription in a little over a week, I DEFINTELY could understand why they wouldn't fill it but in your case, I don't see a reason unless you are trying to get them too soon as others have mentioned OR your insurance company is "acting up" but it doesn't sound like that since your pharmacist said that "it's a controlled substance" and wouldn't fill it.

    On another note though, when I needed my "fix", I ended up buying them myself since insurance wouldn't pay. Hopefully you don't need to go this route due to expense but it can be done IF you really need them.

    Regards,

    J

  5. #5
    Jeannie Granger is offline New Member
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    quote:Originally posted by Jonesing

    There is a time limit as far as how many days the script was for. If you are prescribed 2 a day, then a supply of 60 is for one month and so forth. They will not fill it until this time is up or at close to the prescription duration. Insurance companies can also refuse to fill a script due to time, but you should be able to fill it without using insurance coverage. Hope this helps.

    Jonesing

  6. #6
    Jeannie Granger is offline New Member
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    "Insurance companies can also refuse to fill a script due to time, but you should be able to fill it without using insurance coverage."

    Regarding the above statement. I also thought I could do this when my insurance company refused to pay for a script for Adderall that I use 3x a day for narcolepsy. They would only allow 2x a day, whereas they allowed 3x a day when I took Ritalin. I told pharmacist if that were the case, I'd just pay for the extra 30 pills out of my pocket, and he said, "No you can't do that... Even if the doctor wrote out the script for me as such." So because insurance feels they know me better than doctor, I have to take insufficient dose of medication.

  7. #7
    Jonesing is offline Member
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    Jeannie Granger,

    You need to find another pharmacy. The insurance co. can't overide what your doctor prescribes ! They can refuse to pay for it, but that pharmacist is full of shat if he tells you he can't fill them. I've been throught this before, have your doctor call the pharmacy if thats an option.

    Good Luck

    Jonesing

  8. #8
    RoC1909 is offline Member
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    quote:Originally posted by Jonesing

    Jeannie Granger,

    You need to find another pharmacy. The insurance co. can't overide what your doctor prescribes ! They can refuse to pay for it, but that pharmacist is full of shat if he tells you he can't fill them. I've been throught this before, have your doctor call the pharmacy if thats an option.

    Good Luck

    Jonesing
    My thoughts exactly. I can understand that a pharmacist only wants what is "best" for the patient, but I don't see the reasononing behind not filling it in this situation especially, if the patient is paying for it "out of pocket".

    Regards,

    J

  9. #9
    Rheia is offline New Member
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    I don't think it's feasible to assume that a pharmacist will and should fill your script just because you are paying for the medication up front. There is a reason why pharmacists are there to dispense medications and their concern if firstly and foremost the health and well being of the patient. I am sure he had a legitimate reason as to why he did not fill your prescription, one that you may not have completely understood at that time because you were perhaps upset over the situation. But do not think that patients can just go in and demand whatever they want and/or that the pharmacist is always obliged to comply.

  10. #10
    Jonesing is offline Member
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    quote:Originally posted by Rheia

    I don't think it's feasible to assume that a pharmacist will and should fill your script just because you are paying for the medication up front. There is a reason why pharmacists are there to dispense medications and their concern if firstly and foremost the health and well being of the patient. I am sure he had a legitimate reason as to why he did not fill your prescription, one that you may not have completely understood at that time because you were perhaps upset over the situation. But do not think that patients can just go in and demand whatever they want and/or that the pharmacist is always obliged to comply.
    Rheia,
    Thats not what I said at all. What i'm saying is that the pharmacist cannot refuse to fill a script based on the insurance coverage. If a doctor prescribes you 3 pills a day for thirty days then you can legally fill that script regardless of what the insurance co. will pay for. I've had this happen to me. My insurance will only pay for 60 oxy's a month, but my doctor prescribes 90 a month. I can still get my 90 a month, my insurance just will not pay for it. I never said that cash will get you anything you want from a pharmacy.

    Jonesing
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  11. #11
    putyounacoma is offline New Member
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    quote:Originally posted by RoC1909

    Quite Strange indeed.

    I do know that when I was taking 30 Norco a day and I would run out of my 300 a month prescription in a little over a week, I DEFINTELY could understand why they wouldn't fill it but in your case, I don't see a reason unless you are trying to get them too soon as others have mentioned OR your insurance company is "acting up" but it doesn't sound like that since your pharmacist said that "it's a controlled substance" and wouldn't fill it.

    On another note though, when I needed my "fix", I ended up buying them myself since insurance wouldn't pay. Hopefully you don't need to go this route due to expense but it can be done IF you really need them.

    Regards,

    J
    30 Norco a day is 210 a week and 840 a month. Maybe that was why he wouldn't fill it the math is off somewhere. 30 a day seems excessive. At 30 a day you should run out in just over a week.

  12. #12
    Miles is offline Member
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    This recent Xanax dispensing saga illustrates all too clearly the need for a new prescription drug paradigm. Why do we need prescriptions at all for painkillers? Before 1914 and passage of the Harrison Narcotic Act in the USA, we Americans did not have to negotiate a maze of healthcare "providers" to ease our pain. All drugs should be legalized... period!

    Sadly, the current model is but a backhanded swipe at freedom and personal choice. Save the arguments about protecting us from ourselves... the current medical model is not about that at all... it's about social control, profit, and illusion.

    Miles
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  13. #13
    devonsp is offline New Member
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    quote:Originally posted by Tim555

    Not sure why... Pharmacist would not fill my prescription for .5mg of Xanax XR. I have three valid prescriptions from my Doctor and have filled only one. Is there a time limit that must be met in order for a prescription to be filled since last prescription? Is this an insurance issue. Pharmacist kept calling this drug a controlled substance and that care must be taken to control overdose.
    Has anyone had this problem before?

    Thanks in advance for your response

  14. #14
    devonsp is offline New Member
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    Sorry about the above,,,,,,,trying to figure this out. Tim, doctors write a script which provides medication for 30 days. The number of refills will be at the bottom. Regardless of insurance, the pharmacy can not fill the script again until the 30 days is up. That is the law and the pharmacy must stick to that, as xanax is considered a "controlled substance" now. I do not know how much you are taking now....you can talk to your doctor about the number of doses he will allow you for those 30 days. If you are on a lower dose, he may decide that is OK. If you are already taking .5 4x a day, he will think twice.
    Who do I think I am, you say?!? Someone who gets it. I've taken the "happy drug" on and off for ......let's see 24 years...My doctor is comfortable with it, because I have started and stopped through the years. I am allergic to codiene and do not tolerate pain medication at all. We found this out after a surgery and later migraines. This time it's been a long haul, 8 years. (.5 4x a day) Being "high strung," hyper, intense about world violence,the rain forest and the failure of our nation to teach our kids, having a crummy marriage, having a child with a disability, stomach problems, panic, bad allergies, migraines, menopause...depression,,,,,[breath] can do that to a person. [breath] Can you tell I use humor a lot??? But, if you decide to "dry out" for a bit, I suggest a lot of things to move (like furniture), lots of sci fi pictures (the weirder the better), popcorn, and a really good friend with patience and a sense of humor. PS, if you drink anything with caffiene in it I'd stop that first...gradually. After about 36 hours and being pealed off the cieling a few times, you will be OK without it. And, when you feel you need the medication again, I'm sure it will be available, if you had filled a script recently. Again, since I don't know why you take it, talk to your doctor. I try to take one less a day,,,,,just in case, for example, I find out my 8 year old has something else wrong with him(I pray everyday there won't be)...I don't fall apart; he wouldn't understand. Love and care to all, Suzan P, the person that would give away most of her lottery winnings to charity

  15. #15
    BrianL is offline New Member
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    Just Xfer the script to another pharmacy, call the new pharmacy and tell them where the old one is..they will transfer it and fill it the same day...No probs unless you have insurance...that will cause problems almost everytime...

  16. #16
    upset1 is offline New Member
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    Cool pharmacists

    there are far to many pharmacists trying to be doctors. If they wanted to be doctors they should have went to med school. they chose not to, so leave the medical practice to the doctors and you keep being a cashier with a lab coat and do what your told. FILL THE PRESCRIPTION AND LOSE THE GOD COMPLEX !!!

  17. #17
    bellasmom1 is offline New Member
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    i have a similar situation...it is with my insurance company, actually. i just received 2 notices from them. the first one stated that, with regards to one prescription (both prescriptions i am writing about are NON-NARCOTIC, NON-REGULATED). the letter stated that, although it was approved, they were going to review it and perhaps limit the amount i am allowed per month. the other letter stated that for another prescription which i have already been receiving, was going to be limited from 30/per month to 21/per month. does anyone know if this is legal? they are stating that the amount prescribed is more than the "FDA Recommended Amount." since when can they change what my dr. has prescribed? is that legal, really? that means i can only take my medication on SOME days, not all! this cannot be ok.

    please if someone knows...help? and perhaps direct me to a site (like insurance commission, etc) where i can obtain this info if possible?

    thanks everyone for bringing this up! many are in the same boat. :-)

  18. #18
    ARTIST658 is offline Platinum Member
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    Since doctor's are far from perfect, it's a good thing that there are pharmacists who can sometimes catch their mistakes. On top of that, the pharmacists are able to "see" issues that the doctor may not be aware of - such as doctor shopping or abuse of prescriptions.

    A pharmacist is specifically educated about medications - exclusively. Thus, it only makes sense that their know-how about drugs is certainly beyond the knowledge of the average doctor. It's a system of "checks and balances." Many doctors seem to think they know better than the PDR or FDA regulations. Good thing there's a safety net to stop them from going too far off base, as they often tend to do.

    Over the years, I've come to respect the wisdom about drugs more from pharmacists than from doctors.

    Bellasmom, why don't you look up those medications through this site, and see what the recommendations are for them, as far as maximum dosage? If the insurance company is incorrect, then I would submit the information you find here to the insurance company, and ask for their re-consideration. If they are correct, then perhaps it is in your best interest to not take as high a dose of it, as the FDA has not approved it. Generally, insurance companies do have an appeal process, and if you have evidence that what you are prescribed is "safe," then that should help to sway their decision.

    God bless,
    Ruth

  19. #19
    jacquelinerph is offline New Member
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    Exclamation drug seekers and lenient pharmacists

    I accidently stubbled upon this while googling another topic and it struck my curiosity so I had to read more since I am a pharmacist. I will not fill and addictive/diverted drug for cash under any circumstance for a person who has insurance. There is no excuse for it. Pharmacists who refuse to fill addictive/diverted drugs do have not ONLY the health of the addict in mind, but the publics safety as well (who may buy it on the street). With that said, a seeker may transfer thier prescription to another pharmacy in search of a more lenient pharmacist and sadly they do exist. This pattern is self serving in the long run. Pharmacists like myself are happy to see them take their business elsewhere and the lenient pharmacist becomes a target for scrutiny as their controlled substance volume increases once seekers have identified them as "easy". These lenient pharmacists risk losing their license or job/business to professoinal negligence which in turn eliminates some of my competition. Pharmacists also use the information to tip off the DEA and local authorities to help them do their job. It is not my job to investigate or judge a seeker or pharmacist, but I do have the resposibility to protect the community I serve and the profession. Ok that's my 2 cents worth I had to get off my chest...

  20. #20
    tsareme is offline New Member
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    I understand your concerns and commend you for that. But, why is it considered fraud, according to my pharmacist, to fill my script without using my insurance. Cash price is half of the insurance price. That adds up. Why are we punished for having insurance? Especially when I pay my own insurance. I'm only asking for the best price. Not an early refill.

  21. #21
    iloerose is offline Platinum Member
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    Then you need to change your pharmacy. Most pharmacies will charge you the lowest possible price, even if you do have a 10 or 20 dollar co-pay. I have a drug that I pay $8.00 for, not the $10 copay. I'm sure it's run through my insurance. I have had others that were less than my co-pay as well.

  22. #22
    myra1 is offline New Member
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    Default Insurance commission

    Not sure about the answers to the medication being decided by insurance, but if we live long enough, and are fortunate enough to have insurance, we are all going to have that problem at one time or another.

    Now. My suggestion would be to go to the Insurance Commissioner in your state after all your other options are exhausted.

    I would first look in your local paper. The commissioner of the state where I used to live was great about having someone from his office appear once a month in every district of the state. The location and time were stated in the paper. Just one suggestion. If that idea didn't pan out, then a letter would be next on my list to try. I would think information regarding the Insurance Commissioner in each state could be found on the net somewhere.

    Good luck to you and hope it all is settled well enough that you don't have to fuss with any of them again.

    Myra1

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