My husband has chronic back, hip, nerve problems and pain. The doctor said surgery some day, but we are trying to avoid it as long as possible (he is only 39). Nine days ago he filled a scrip for 50 Lortab 5's. He as been taking them according to the instructions... one or two every 4-6 hours as needed and is almost out. Well, the pharmacist told him today he couldn't refill until day twelve! Is that correct or is the pharmacy just giving him a hard time? He is in a lot pain! I've noticed too when he does get a pain med the pharmacist acts sort of snooty about it... weird! Anyone else have this experience? We are thinking of switching pharmacies because of this.
30 Jun 2011
I think you have to put yourself in the pharmacist's shoes for a moment. There is a HUGE problem with illegal drug use here in the US and the pharmacist sees many more scripts that are illegal than they see for those of us that are legit. And the pharmacist is expected to know, and not fill the prescription if it is not legit. Sometimes it's obvious like an altered script but when a practice becomes a pill mill what can they do about it? So it becomes a case where everyone is treated with suspicion. Also, like the person above stated, they can only do what the computer says, and the computer is controlled by the insurance companies. If your prescription can't be filled by a certain date, call your insurance company to ask why. Chances are the pharmacy couldn't do a thing about it the fault lies with the insurance company.
We can be upset with the pharmacy all we want but the reason why we have such a hard time getting our pain meds lies with the addicts that have gone before us. They were the ones that took advantage and did things illegally and it makes things difficult for all of us.
31 Dec 2012
Contact your doctor. It's the doctor's prescription which regulates how many pills can be had in a month's time. Generally the insurance companies will not allow a refill until close to a month later. If the doctor doesn't give you enough pills to last a month, then that could be the problem. But you are certainly right that a pharmacy should always treat you with respect.
30 Jun 2011
Some people say that they are just doing their job more like hating there jobs and that does not mean they should be taking their day out on you... if you don't like your job QUIT.
What if the tech or pharmacist or some flunky that could not make it to be either is just there to work the cashier, was in our shoe's with cancer or worse if we treated them like that they would not like it I almost feel like telling them that or if it was one of their family members.
It is none of their concern what prescription is written for the doctor has determined that it is fit for the patient; the pharmacy is not the one to determine that. As long as it is dated verified by phone and tracked, there should be no problem, yeah every pharmacy will give you hateful and immature behavior when it comes to any schedule 2 or 3 drug or any. There job is to fill the script, maybe verify by phone. That is it.
Oh yeah by the way, Talk about ignorant. I went into a local TARGET pharmacy here in Thornton, Colorado and they were so incompetent they could not realize that there are 31 days on some of the months of the year, messing with other months that don’t have many days like February for example 28 days. Just for example.
They don't know how to count days on the calendar and we are to trust them counting our meds. They told me they don’t count the day you got your last fill, they count the day after when your fill was
lol whatever don't go to TARGET, or King Soopers places were empty lol Wal-Mart stole all of their business. And wal-mart is just as bad as them. Best of luck.
9 Apr 2011
What pharmacy are you using? Most pharmatists are very helpful, but sometimes you can get a bad one. We were having some trouble with Walgreens, & used them for years, but switched to CVS & it's wonderful! Their pharmatists are so helpful & so nice it's ridiculous.Some insurance will not pay until a certain amount has been used. Our's is 80% . Just figure that out, & you'll probably have your answer. Or call your insurance. If they will pay & he has a legitmate script there should be no problem. I would switch pharmacies myself. All you do is take you bottle to them & they do it all for you. Hope this helps you out...
9 Apr 2011
Thanks to you both. It just bothers us because we feel like people who are in real pain are treated like drug dealers or addicts. I had a prescription for bone spurs a couple of months ago, also Lortab 5's, and they acted the same way. It's not like either of us is making up an illness. We don't doctor shop and have only gotten prescriptions for actual ailments. I guess they forget that a DOCTOR thinks we need this, and he or she knows what they are doing! Maybe we'll try CVS... have heard good things about them, too.
30 Jun 2011
I have found it is usually not the pharmacy but the insurance company that controls the refill dates and the Drs instructions. It is not up to the pharmacy to count the days in a month it is filled per the Drs written orders. But in todays society we catch the grief about pain meds. Change pharmacy or speak to the head pill counter and let them know you are willing to change drug stores over the lack of professionalism,
2 Mar 2012
Severe chronic pain is not visible to people who don't have it and have no idea what we are going thorough. To us it is a nightmare because they think we are just DOPE HEADS! I would love to be able to take it out and give it to them for just a few minutes and watch them hit the floor in pain. I didn't ask to be rammed by someone dialing a cell phone and rear-ended by another on the interstate by a text messager. The meds was my doctors idea not mine, I take it to try to have a normal life as possible. If they don't like let them get hit and see how it feels. So I say yes give your money to someone with compassion, drop him now.
9 Apr 2011
I also have problems with the RiteAid in my town. I have to get the exact date to reorder my script or they won't fill it. I think they get pleasure over having this power trip. I get ALOT of meds thru them. I think I have to remind them I can take my business elsewhere. Hope this helps.
18 Dec 2012
Ohhh yes, you have a lot of company. I probably should not get started, but...
One pharmacist declared she wouldn’t fill one of my pain scrips because she didn’t think it was a good idea --not from a health standpoint, just that Opioids Are Bad. SHE is going to be the final arbiter of my health care. Needless to say, won’t be going back there.
I am getting pain med from 1 doc, whom I’ve seen since 1989. There are moderately strict opiod controls in NC, including ALL scrips, including refills, have to be paper copies; no phone-ins, no refills on one scrip. Reporting networks, etc. Fine. Let ‘em follow me around; I take the meds from that doc, none other. Etc.
But having a pharmacist tell me they are going to be the master of my health care is just not acceptable. I was & am furious. I’m used to being treated like a criminal, I’ve had chronic pain for decades --that is not to say I LIKE being treated like a criminal. I HATE it. I do know pharmacists know more about meds than the doc themselves & I value their pharmacological advice. But having one refuse something because she doesn’t “approve” of it from a moral standpoint will not fly with me. (And, dangerous as it is to say this, I think that about birth control meds, too.) A professional taking advantage of their position to impose their beliefs on others is an awfully slippery slope. I was an insurance professional; should I have refused to cover people that I knew sometimes drank a little alcohol & drove? That’s dangerous, & I don’t believe people should do it. How about folks with really fast cars?
A lot of self-righteous folks --without chronic pain, needless to say-- would applaud that pharmacist. My feeling is, if she wants to preach she should go start a church.
- Lortab Information for Consumers
- Lortab Information for Healthcare Professionals (includes dosage details)
- Side Effects of Lortab (detailed)
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